I use 1and1 as I've seen mentioned in a few posts. And I agree, their customer service has been non-existent. I have my blog up and it works fine, but I would like to make some cosmetic changes to font sizes, icons, side bar stuff, the usual.
I see that the style sheets are in a wp-content subfolder of my main domain, supposedly, but I can't see this folder in my FTP software. Is it a hidden folder typically?
I've read the install instructions on this site as well, but I'm thinking that if I do all that, I'd overwrite what's out there already. I'm thinking that I just need to figure out why I wouldn't be able to get to the WordPress files in the folder. (I could be thinking wrong, though.)
Thank you for any help!!!