Support » Plugin: Sift Science for WooCommerce » Makes variation option selection area vanish

  • Resolved mugwumpr



    I’m very glad to see that there’s a Sift plugin in development, and I’d love to be a tester.

    I installed the plugin on the Dobrador Shopateria and it stopped the products displaying the colour & size selections generated by the Visual Attributes plugin by QueryLoop.

    Deactivating the Sift plugin returned the Visual Attributes display to the product page.

    I disabled the Visual Attributes plugin, and the default drop-down option picker was available when the Sift plugin was active.


Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Nabeel


    Sorry for taking so long to get to this. I expected that I would receive an email notification if anything got posted here 🙂

    I’ll be looking at this shortly.

    Plugin Author Nabeel


    Hi Linda,

    I’ll need to test Visual Attributes together with the Sift Science plugin to figure out where they are tripping each other up. Unfortunately, I haven’t been able to find a readily available copy of Visual Attributes.

    Could you find a way to share your version of the plugin with me? I believe it’s legal to do so, but you might want to double check the license agreement that should be included with your plugin.


    Hi nabsul,

    Thanks for getting back to me. I’ve been swamped lately, so the wait worked out okay.

    If you want to have a look at the interactions “in the wild”, I can give you access to my website via WP, FTP, or both. Just let me know a way to get you the info.


    Plugin Author Nabeel


    FTP would work, but there might be an easier way. Could you reach out to me with a private message on twitter to figure this out? I use the same handle (nabsul)


    Easier works for me! I’ve just followed you on Twitter (I’m dobradors), but I only have the option to tweet you. No option to message.

    • This reply was modified 2 years, 8 months ago by  mugwumpr.
    Plugin Author Nabeel


    Hey Linda,

    What version of WordPress and PHP are you using?

    WordPress – 4.6.1 (unless there’s been an update since Friday night, then that one.)
    PHP – 5

    Plugin Author Nabeel


    Hello again Linda,

    Strange, it seems to be working for me. Please check out the screenshot here:

    Am I understanding correctly that it’s those color swatches that are disappearing in your case?

    It was, but now it seems to be having problems setting headers because of my theme, Weaver Xtreme.

    This error is on the settings page: API settings are broken.

    And this is the error that shows on the top of the page:

    Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/*/public_html/wp-content/themes/weaver-xtreme/header.php:24) in /home/*/public_html/wp-content/plugins/fermiac-siftscience-for-woocommerce/includes/class-wc-siftscience-options.php on line 49

    Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/*/public_html/wp-content/themes/weaver-xtreme/header.php:24) in /home/*/public_html/wp-content/plugins/fermiac-siftscience-for-woocommerce/includes/class-wc-siftscience-options.php on line 49

    (I also updated the GitHub thread with the same info.)

    Plugin Author Nabeel


    Woops! I know exactly what recent change I made that would cause this.

    Plugin Author Nabeel


    Alright. I just pushed out a new version that should fix the session_start() issue. I wasn’t able to reproduce the error on my setup, so the fix is based off of a hunch. Please let me know if it works 🙂

    Thanks, nabsul!

    The errors on the top of the page are gone, the swatches are visible, and it’s tracking data! Yay!

    I did notice this error on the backend settings tab that I thought you might be interested in seeing (screenshot on GitHub).

    “Error: SyntaxError: Unexpected end of JSON input”

    SiftScience says the integration looks good to them, and it’s tracking data, but I just noticed this little thing at the top of my admin screen: “SiftScience configuration is invalid. Click here to update.”

    Plugin Author Nabeel


    Can you try going to the siftscience settings and re-save the settings there (and make sure the API keys are correct)?

    Plugin Author Nabeel


    Hi Linda, version 0.4.0 has better error reporting. Can you try it out and let me know what it stays now in the place of “unexpected end of json input”?

Viewing 15 replies - 1 through 15 (of 16 total)
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