Title: Make thumbnails rectangular
Last modified: October 12, 2020

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# Make thumbnails rectangular

 *  [krismali](https://wordpress.org/support/users/krismali/)
 * (@krismali)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/)
 * Hi there! Is it possible to make thumbnails rectangular with CSS? In the preview,
   they look rectangular but in the email sent they are square. Here´s some screenshots:
 * Rectangular: [https://ibb.co/wdfkxVX](https://ibb.co/wdfkxVX)
    Square: [https://ibb.co/VYgtQvD](https://ibb.co/VYgtQvD)
 * Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/#post-13567672)
 * Hi [@krismali](https://wordpress.org/support/users/krismali/),
    Apologies for
   the delayed response! From the email customizer, if you navigate to Order Items
   you should see an option to set the Product Image Size. What do you have that
   set to?
 * Best,
    Hannah
 *  Thread Starter [krismali](https://wordpress.org/support/users/krismali/)
 * (@krismali)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/#post-13567828)
 * Hi [@hannahritner](https://wordpress.org/support/users/hannahritner/) Thank you
   for your reply!
 * I have the product image size set to 150×150 in the Order Items section and the
   thumbnails look perfect in the preview. When I set the image size to 100×100,
   the images look square and cut off. That´s exactly how I see them in the actual
   email even if I set 150×150 in the settings.
 * It looks like when I set the size to 150×150, the images are 150×150 in the preview
   but 100×100 in the actual email.
 * Any idea who to fix this? Thank you!
 *  Thread Starter [krismali](https://wordpress.org/support/users/krismali/)
 * (@krismali)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/#post-13586518)
 * Any update on this? I would really appreciate some help!
 * I tried setting different sizes in the email customizer but the thumbnail in 
   the actual email I receive is always square even if I set it to 100×50. The preview
   always looks correct, the issue is only with the look of thumbnails in the actual
   email. Help!
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/#post-13589020)
 * Sorry again for the delay! I’m a bit confused. 150x150px is still square, not
   rectangular?
    Can you confirm that your cache is being cleared? If the preview
   looks correct it’s possible your cache is keeping the effect from being live.
   Let me know if there’s no change.
 * Hannah

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Make thumbnails rectangular’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [hannah](https://wordpress.org/support/users/hannahritner/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/make-thumbnails-rectangular/#post-13589020)
 * Status: not resolved