Hi,
thanks for your message, I understand that you might be furious but please allow me to disagree with your message & conclusion. I believe there is a misunderstanding.
First of all the plugin do have multiple checks in place to make sure that such a case like the one described by you doesn’t occur. Actually you’re the first person that I can remember to ever complain about the images being deleted.
Second, I believe there is a contradiction in what you wrote: if the original image doesn’t have the right permissions to be overwritten then it cannot be deleted either! So even if there weren’t multiple checks in place your original image wouldn’t have been deleted.
Third: I just checked your optimization report with us and I randomly chose an image
https://vandragt.amasan.co.uk/wp-content/uploads/sites/7/2017/09/Screen-Shot-2016-02-27-at-10.25.11.png
(please note that you seem to have a problem with your SSL certificate)
and I can see that the image was reduced from 59.34 KB to 35.85 KB.
Not only that but you can also see that currently on your site is the optimized image and not your original image as you suggest:
http://imgur.com/a/2MwWk
So I believe that there is either a misunderstanding on your side or something/someone else deleted some of your files.
I’d be glad to further look into this and help you figure out what is going on.
I look forward to hearing from you,
Alex
Thanks Alex, I apologise for coming across furious and thank you for you reply. I will amend my review.
Thank you, apologies accepted! 🙂
Anyway, it would be interesting to figure out what was exactly and also if you need more credits to test this again please contact me here:
http://shortpixel.com/contact
Best regards,
Alex