WordPress Backup to Dropbox
[resolved] major problem with Zip backup (5 posts)

  1. trevorwood
    Posted 2 years ago #

    I've just purchased the zip backup premium extension. The installation failed and left me without a site. I have had to delete the backup-to-dropbox directory and reinstall the free version.

    How do I re-download the premium extension without paying for it again?

    How do i install it without trashing the site again?


  2. Michael De Wildt
    Plugin Author

    Posted 2 years ago #

    Gday Trevor,

    Hmm.. This is not good! I have responded to your email and will resolve it for your there.

    Apologies for the inconvenience.


  3. sg1asgard
    Posted 1 year ago #

    Hi Trevor,

    I have the exact same issue. I've purchased both of the extensions and right after install I cannot access my website. I had to rename the folder temporarily. It asked about cURL which is not available yet. I;ve just requested form server support to be installed. Would this be the issue?

    On my local machine I use XAMPP latest version and I do not have the issue. I would assume that either has the cURL installed or it doesn't need it on a local machine offline.

    Can I get help please? :)

    Thank you,

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    @sg1asgard: If you require assistance then, as per the Forum Welcome, please post your own topic.

  5. trevorwood
    Posted 1 year ago #

    This was resolved. Apparently it was because I didn't have the latest version of WordPress backup to dropbox installed. I had to delete the backup-to-dropbox directory and install the latest free version. I then contacted Michael and he reactivated the full version so I could install it. I've had no problems since

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