Support » Plugin: Snowball » Major Issues with Snowball

  • Resolved lukeatbytestoriescom


    I was using Snowball to create all of the ARTICLES & TIPS on my website (i.e. The plugin was performing beautifully, but then I have started experiencing issues since yesterday.

    MY PROBLEM: After I add each of the elements (i.e. Text, Image, Splash, etc), I press Publish or Update and all of the content publishes, but when the page refreshes, at the bottom I can only view the first element. i.e. Usually a Splash.

    I also cannot add any extra content or obtain any response when clicking on the Setting, Preview or Update buttons. I also cannot get any response when clicking on Basic/Media/Social/Data/Meta/All.

    I’ve tried using both Chrome/Firefox browsers and deactivating and reactivating the plugin to no avail.

    I love using the plugin and hope someone can help fix this situation.

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  • Plugin Author thomaspark


    Luke and I worked together to pin down the issue. Official fix will come in next update.

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