Title: Major Issues
Last modified: May 13, 2020

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# Major Issues

 *  [Jamie Gill](https://wordpress.org/support/users/patchgill/)
 * (@patchgill)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/major-issues-3/)
 * Hi there,
 * I installed the free version and this just appears broken not loading a preview
   image and the seems to be only half the page compared to the installation documentation.
 * I also installed WP Fortune to enter my license key, this also does not work 
   as it does not detect DYMO is actually installed. I have added a screenshot of
   the DYMO page in my admin [https://imgur.com/a/hXKmaRe](https://imgur.com/a/hXKmaRe).
 * All my WordPress, plugins including Woocommerce are updated to the latest versions.
 * Could you please advise what the problem might be please?
 * I have also contacted WP Fortune but have not heard anything back.
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [PEP](https://wordpress.org/support/users/pepbc/)
 * (@pepbc)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/major-issues-3/#post-12827388)
 * Hello Jamie,
 * Thank you for contacting support.
 * Unfortunately we are not allowed to provide support for PRO plugins in the WordPress.
   org forums.
 * Therefor I need to close this topic.
    A member of the WP Fortune Support staff
   will contact you. They try to answer all support mails within 48 hours as stated
   on their website. Please be patience.
 * Best regards,
    Bart

Viewing 1 replies (of 1 total)

The topic ‘Major Issues’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-dymo-print_8795a0.svg)
 * [WooCommerce DYMO Print](https://wordpress.org/plugins/woocommerce-dymo-print/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-dymo-print/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-dymo-print/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-dymo-print/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-dymo-print/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-dymo-print/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [PEP](https://wordpress.org/support/users/pepbc/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/major-issues-3/#post-12827388)
 * Status: not a support question