Title: Maintain Counts? Last modified: August 20, 2016 --- # Maintain Counts? * Resolved [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/) * Does your sharing plugin maintain share counts from previous plugins? * [http://wordpress.org/extend/plugins/share-social/](http://wordpress.org/extend/plugins/share-social/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/maintain-counts/page/2/?output_format=md) [→](https://wordpress.org/support/topic/maintain-counts/page/2/?output_format=md) * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617029) * Hi, the plugin uses the social networks api, for example if you have a page that was shared on facebook 32 times facebook saved those records and makes them available in form of an api. We take those informations from the api and display it on your website. So the answer is yes, we get the social signals from source, it should show same as your previous plugins. Thank you * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617056) * Thank you! I’m going to download it now. * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617059) * I just installed and set up your plugin – but it does NOT display previous shares! * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617095) * Hi, as I stated before, the plugin takes social signals from the actual social networks. Please send a link so we can see what are the links you have previous shares and now are not showing, also you can test if you have social signals for a link to our website share.cunjo.com if the search result there is different from the one you see on your buttons it means that the counter class is not retrieving the correct url. Also, are you sure your previous plugin was actually sharing the content on social networks or only saved clicks to share on your database. Usually the way scripts that save shares in your database work is that when someone clicks on share icon the script saves the request in your database, but the script has no ideea if after that the user submited the share/shared tweeted or he just closed the window after he clicked on icon. * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617118) * I just checked cunjo, and yes, it is getting clicks. (But it doesn’t show any from Google?) And yes, I’m sure that the previous one (still installed on the page) is recording the real thing, because it originally picked up the same numbers that existed on the previous sharing tool. I’ve also noticed that the count can decrease if someone removes a share on Facebook. * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617223) * Hi, can you post a link here with your website and active !Share buttons so I can see if there is any issue with it? If not pm me on [support@cunjo.com](https://wordpress.org/support/topic/maintain-counts/support@cunjo.com?output_format=md). Thank you * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617226) * [http://gaia-health.com/gaia-blog/2013-03-26/current-status-of-aluminum-adjuvant-research/](http://gaia-health.com/gaia-blog/2013-03-26/current-status-of-aluminum-adjuvant-research/) * It’s at the bottom of the article. Notice that it does pick up the count from Google Plus, but doesn’t add it into the total count. And it doesn’t pick up any of the others unless they’re new since late yesterday. * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617227) * Hi, what you have on the bottom of your post is not our plugin, thats ShareThis plugin, our plugin is !Share by Cunjo. * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617228) * That would explain things! I am so sorry! * Does yours show counts? * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617232) * Okay, I have downloaded yours (on the Cunjo site), and set it up to do the nonfloating type – bottom of page. All went fine until it was done. It displayed badly. The icons were vertical, they were very far apart, and they didn’t display right, either. I’ve disabled it for now. * Does this mean there’s a conflict with something? If so, do you have any idea what it would be? * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617233) * P.S. If we can get this working, I’m going to be hyped. It’s the best looking social sharing tool I’ve seen – and it most certainly does pick up pre-existing counts. * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617234) * Can you activate the plugin again for a second so i can see what’s wrong? Thanks. * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617235) * Just so you know, I’ve just set up the floating bar to display vertically – and it works fine. * Thread Starter [GaiaHealth](https://wordpress.org/support/users/gaiahealth/) * (@gaiahealth) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617239) * Sure! * You can see it here: [http://gaia-health.com/gaia-blog/2011-09-26/wakefields-autism-research-is-cited-by-researchers-who-say-they-cant-replicate-it/](http://gaia-health.com/gaia-blog/2011-09-26/wakefields-autism-research-is-cited-by-researchers-who-say-they-cant-replicate-it/) * Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/) * (@cunjo) * [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/#post-3617241) * Ok, i’ve seen this error to another user, but i can’t seem to be able to replicate it although I have tested the buttons on over 30 themes. For some reason wp formats the icons, wraps them up in p tags and duplicates them. This is an issue with some themes or text formatting plugins it seems. Can you pm me on [support@cunjo.com](https://wordpress.org/support/topic/maintain-counts/support@cunjo.com?output_format=md) with the theme that you use so i can try to replicate this error and solve this major issue. Thank you Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/maintain-counts/page/2/?output_format=md) [→](https://wordpress.org/support/topic/maintain-counts/page/2/?output_format=md) The topic ‘Maintain Counts?’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/share-social_e6e4e1.svg) * [Cunjo: The Best Free Social Share Plugin](https://wordpress.org/plugins/share-social/) * [Frequently Asked Questions](https://wordpress.org/plugins/share-social/#faq) * [Support Threads](https://wordpress.org/support/plugin/share-social/) * [Active Topics](https://wordpress.org/support/plugin/share-social/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/share-social/unresolved/) * [Reviews](https://wordpress.org/support/plugin/share-social/reviews/) ## Tags * [share counts](https://wordpress.org/support/topic-tag/share-counts/) * 19 replies * 2 participants * Last reply from: [cunjo](https://wordpress.org/support/users/cunjo/) * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/maintain-counts/page/2/#post-3617303) * Status: resolved