Main video not showing

  • Resolved guezs

    (@guezs)


    5 years, 8 months ago

    4 days ago the plugin was working fine. Now, the main video is blank. I think WordPress has been updated in my site a couple of days ago. Any idea on how to fix it?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author yotuwp

    (@yotuwp)

    5 years, 8 months ago

    Hi guezs,

    It is really weird.
    Can you please send me your URL page for more checking via my contact form at https://www.yotuwp.com/contact/

    Looking forward to hearing from you.

    Best regards,

    Anthony

    mmagnani

    (@mmagnani)

    5 years, 8 months ago

    Same issue here and pagination is broke, too.
    Popup alternative works as expected, though.
    All shortcodes are affected.

    Chrome console shows:

    Uncaught ReferenceError: YT is not defined
    at HTMLDivElement.eval (eval at <anonymous> (frontend.min.js?ver=1.3.3:1), <anonymous>:1:1157)

    Plugin Version 1.3.3
    WordPress 4.9.8

    Plugin Author Anthony Pham

    (@tuongpg)

    5 years, 8 months ago

    Hi mmagnani,

    I think there is a conflict with another plugin.

    Please send us message via contact form with your URL page for more checking https://www.yotuwp.com/contact

    Looking forward to hearing from you.

    Best regards,

    Anthony

    Plugin Author yotuwp

    (@yotuwp)

    5 years, 8 months ago

    Hi mmagnani,

    I think there is a conflict with another plugin.

    Please send us message via contact form with your URL page for more checking https://www.yotuwp.com/contact

    Looking forward to hearing from you.

    Best regards,

    YotuWP Team

    • This reply was modified 5 years, 8 months ago by yotuwp.
    mmagnani

    (@mmagnani)

    5 years, 8 months ago

    Hi, @yotuwp
    Thank you for the fast answer.
    I have tried that and the problem persists with all other plugins disabled.
    As @guezs reported, YotuWP player was working just fine days ago, but then WP was updated.

    Thread Starter guezs

    (@guezs)

    5 years, 8 months ago

    I’ve sent a test page.

    You can see that the main video is not showing. As mmagnani says, popup works fine and it was working well with the same plugins installed a week ago. The only change I noticed is the WordPress version update. I’ve tried to update all the plugins and it remains the same.

    Thank you.

    mmagnani

    (@mmagnani)

    5 years, 8 months ago

    Hi, @guezs and @yotuwp

    The player works fine when a standard WP theme is activated. It makes me think that the theme (Enfold) is related to the issue, since it supports some YouTube functions.

    Plugin Author yotuwp

    (@yotuwp)

    5 years, 7 months ago

    Hi moviemoshe,

    We just updated plugin with new method to init.
    Please update to latest version to solve issue.

    Hope that convenient for your plan.

    Best regards,

    Anthony

Viewing 8 replies - 1 through 8 (of 8 total)
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