• Resolved kimografico

    (@kimografico)


    I’ve used the maintenance mode while I was dealing with some problems. When I finished I disabled it, but now I can only see the webpage when I’m logged, if not, it shows a white screen (empty page)

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, do you have a cache plugin installed in your site? If you do, make sure you clear your cache and also clear your browser cache as well. Then carry out a test.

    Let me know how you go.

    Thank you

    Thread Starter kimografico

    (@kimografico)

    I already did it, still not working.
    I also tried to disable de plugin and reset all the preferences. Still nothing.

    Thread Starter kimografico

    (@kimografico)

    When I activate the Maintenance mode, works fine (the web shows the Maintanance message) but when I disable it, it only shows a blank page, instead of the main page

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    It is very challenging to know what could be causing this in your site, I suggest that you reset the plugin. The following instructions how-to-reset-aiowps-plugin can help you.

    Once you have completed the reset process, you can begin again setting up the plugin from scratch. Hopefully this should help you with your issue.

    Let me know how you go.

    Thank you

    Thread Starter kimografico

    (@kimografico)

    I just tried, still the same.

    What steps takes the plugin to redirect to the maintenance screen when it is activated? Could it be some problem at this step, that when I put it back to normal, some redirection error happens?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, something must be interfering with this process. Try the following, disable all other plugins, reset our plugin and try again without activating your other plugins. Let me know what happens.

    Thank you

    Thread Starter kimografico

    (@kimografico)

    I just disabled all the plugins and activated them again, and it’s fixed!
    I’ll make a backup and then I’ll try to configure the AIO again

    Thanks a lot!

Viewing 7 replies - 1 through 7 (of 7 total)
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