Title: Mailster incompatibility
Last modified: November 6, 2017

---

# Mailster incompatibility

 *  [ovictorescobar](https://wordpress.org/support/users/ovictorescobar/)
 * (@ovictorescobar)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/)
 * Hello,
 * I’m getting a incompatibility error with the Mailster plugin. When I attach a
   image, the plugin gives me the following error:
 * parsererror 200: SyntaxError: Unexpected token in JSON at position 0.
 * I’ve contacted Mailster support but received the following answer:
 * “Can you get in touch with the support of this plugin. I guess it’s a conflict
   with Mailster.”
 * So, can you help me?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailster-incompatibility%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * (@interfacelab)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/#post-9657454)
 * I hate to bounce you back to them, but the problem is with their plugin. I suspect
   they are trying to read the image file from the server, but it probably isn’t
   on the server (if you have the “Delete From Server” option selected in Storage
   Settings).
 * I’ve never seen an error “parsererror 200: SyntaxError: Unexpected token in JSON
   at position 0”. Is this a PHP error? Where do you see this error? Can you upload
   a screen shot to imgur.com?
 * Thanks,
 * Jon.
 *  [bhootnathji](https://wordpress.org/support/users/bhootnathji/)
 * (@bhootnathji)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/#post-9664440)
 * Incompatibility issue with Mailster plugin. Throwing error:
 * Fatal error: Call to undefined function ILAB\MediaCloud\Utilities\wp_get_current_user()
   in /home/xxx/public_html/wp-content/plugins/ilab-media-tools/classes/Utilities/
   Prefixer.php on line 124
    -  This reply was modified 8 years, 6 months ago by [bhootnathji](https://wordpress.org/support/users/bhootnathji/).
 *  [bhootnathji](https://wordpress.org/support/users/bhootnathji/)
 * (@bhootnathji)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/#post-9664487)
 * following another issues:
 * 1. Missing image sizes when using Google cloud storage.
 * 2. Generates too many file prefix empty folders on server even if I selected 
   Delete Uploaded Files from the WordPress server after they have uploaded.
 * Can you please consider Google vision Api feature same as rekognition settings.
 *  [bhootnathji](https://wordpress.org/support/users/bhootnathji/)
 * (@bhootnathji)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/#post-9679589)
 * background image url contain `&` replacing with `#038; when imgix enabled. waiting
   for the solution.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mailster incompatibility’ is closed to new replies.

 * ![](https://ps.w.org/ilab-media-tools/assets/icon.svg?rev=2795439)
 * [Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more](https://wordpress.org/plugins/ilab-media-tools/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ilab-media-tools/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ilab-media-tools/)
 * [Active Topics](https://wordpress.org/support/plugin/ilab-media-tools/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ilab-media-tools/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ilab-media-tools/reviews/)

## Tags

 * [mediacloud](https://wordpress.org/support/topic-tag/mediacloud/)

 * 4 replies
 * 3 participants
 * Last reply from: [bhootnathji](https://wordpress.org/support/users/bhootnathji/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/mailster-incompatibility/#post-9679589)
 * Status: not resolved