Title: mails not send
Last modified: February 21, 2020

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# mails not send

 *  [Bas Burger](https://wordpress.org/support/users/bas-burger/)
 * (@bas-burger)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mails-not-send/)
 * Hi,
    I have activated sending all mails of the site through Mailpoet. However
   other mails are not send. How can i investigate this and resolve the issue? Kind
   regards Bas
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmails-not-send%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mails-not-send/#post-12497407)
 * Hi [@bas-burger](https://wordpress.org/support/users/bas-burger/)
 * What type of emails are not sent? Please be more specific, if possible.
 *  Thread Starter [Bas Burger](https://wordpress.org/support/users/bas-burger/)
 * (@bas-burger)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mails-not-send/#post-12497641)
 * Hi,
    When investigating the mail log of Mailpoet it shows that the mail that 
   is sent trough another Plug in, which is in this case Paytium is not send properly.
   This plug-in i use to let people pay on our website [http://www.pannehoef.com](http://www.pannehoef.com).
   The log shows that the mail (that is configured in this plug-in) is send properly
   to the customer, but the mail to the other recipient not. To the email address
   are added the signs “\n”. I would like to add a print-screen of this but i do
   not see how to that. In the past, sending this mail with SMTP, there where no
   problems. Hopefully you can help! Kind regards Bas

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘mails not send’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

## Tags

 * [sending mail](https://wordpress.org/support/topic-tag/sending-mail/)

 * 2 replies
 * 2 participants
 * Last reply from: [Bas Burger](https://wordpress.org/support/users/bas-burger/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/mails-not-send/#post-12497641)
 * Status: not resolved