Support » Plugin: MailPoet - emails and newsletters in WordPress » MailPoet2, unsubscribe undo not working

  • heerenleed

    (@heerenleed)


    Hi, I have just created a child theme because I noticed the unsubscribe-undo did not work. I have probably lost a number of subscribers who thought they had been able to undo their subscription which turned out not to work. I have found the page explaining how to customize the ‘sorry to see you go’-page and I followed your instructions to the letter. I have copied-pasted the code onto the bottom of the functions.php file and added the shortcode into the page using the shortcode block of WordPress.
    The shortcode does not appear as a shortcode but as an ordinary text and it does not link to anything. I am at a loss what to do next, as it is important I get this working correctly. Thanks for any help you can offer.

    • This topic was modified 3 months ago by .

    The page I need help with: [log in to see the link]

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