Plugin Support
AW a11n
(@slash1andy)
Automattic Happiness Engineer
Hey there @itmonitor !
Can you please send us the following information:
- Copy and paste the information from MailPoet > Help > System Info.
Hi @slash1andy . I am not able to do it. All the Mailpoet dashboard pages load blank except the last one (Update). I have the Mailpoet last version installed. If you wish I can give you access to my dashboard so you can check. Please, let me know. Kind regards.
Hello. I understand I use the free Mailpoet version. However, I have seen very reactive support from free WordPress plugin authors who reply to me within two or three days, while seems like Mailpoet from WordPress support is not so reactive. I am left 6 (six) days without a reply. I need to get Mailpoet working and all I see are blank pages in its dashboard. There is probably some bug and I count with your support to solve it, even if I am in a free plan. Thank you.
Hi there @itmonitor,
Thanks for getting back to us and I apologize for the late reply.
Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.
We’ll be able to look into the issue closer.
Cheers!