Title: MailPoet technical problem
Last modified: May 22, 2020

---

# MailPoet technical problem

 *  [giovan](https://wordpress.org/support/users/giovan/)
 * (@giovan)
 * [6 years ago](https://wordpress.org/support/topic/mailpoet-technical-problem/)
 * Hi. I come here because I have given up. I can’t find a solution to this problem.
 * I can’t send more emails because it says the account has been paused. A message
   appears saying:
 * “Sending has been paused due to a MailPoet technical problem: The MailPoet delivery
   service has stopped sending your mail for any of the following reasons: You have
   exceeded the subscriber limit of your plan. Manage your subscriptions. You have
   a bad delivery rate. Please contact our support team to resolve the problem.Check
   your shipping method settings.”
 * [Image](https://drive.google.com/file/d/1gXs3ok0ZBanrR814MxNFf9uZDM-sRH0W/view?usp=sharing)
 * Now check everything and delete all the emails that were causing the bounce.
   
   The number of sub-subscribers in my plan is 237 subscribers in your plan. That
   I have to do?
 * [Image2](https://drive.google.com/file/d/1sjKULqPE7nFmhCTDeWEdMwVth5-Mwg4M/view?usp=sharing)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailpoet-technical-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [6 years ago](https://wordpress.org/support/topic/mailpoet-technical-problem/#post-12888800)
 * Hello [@giovan](https://wordpress.org/support/users/giovan/),
 * Sorry about the issues you’ve experienced. Rest assured we’ve reviewed the cause
   of the problem. Kindly check your email for our reply.

Viewing 1 replies (of 1 total)

The topic ‘MailPoet technical problem’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/mailpoet-technical-problem/#post-12888800)
 * Status: not resolved