Support » Plugin: MailPoet Newsletters (Previous) » Mailpoet suddenly stopped sending newsletters

  • There is a strange problem that has occured on all the sites we are using mailpoet.

    Until at some point yesterday we had no p problem sending out newsletter or receiving new members through our forms on the front page. But after that, each time we try to send a newsletter we get this message (norwegian):

    “Feil ved sending av epost Mye bra fra SF Studios ••• Råere versjon av «Fifty Shades Darker» ••• Q2-2017 fra 20th Century Fox to sb-and@online.no | SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting => Neste forsøk 0 minutter.”

    Also, when someone try register to our newsletters, they get a message under the form (allthough the email do get registered):

    “Feil ved sending av epost Bekreft ditt abonnement til KINOMAGASINET! to per@gjeldsmegler1.no | SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting => Neste forsøk 0 minutter.”

    This is now happening to all the three sites we use mailpoet. We have not done any changes to the mailpoet setup.

    Can anyone please tell me whats going on?

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  • An error like “SMTP connect() failed.” can only mean that your current sending method (a third party SMTP service) is not working anymore for some reason. Get in touch with them.

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