• Resolved jimmcquade85

    (@jimmcquade85)


    I have been working with my ISP on this for days, and they say they’ve reached the end of their rope.

    I’m using MailPoet Sending Service to dispatch messages from WooCommerce. Those messages are landing in my host’s webmail just fine.

    My ISP has forwarding rules to send those messages to our Gmail accounts (so we have just one inbox). Those rules work just fine–except for the messages originating in Sending Service. Those emails are returned by Gmail with “Mail Delivery Failed” errors. Emails from other plugins besides WooCommerce suffer a similar fate.

    The Delivery Failed message complains about SPF and DKIM records, but my ISP assures me they are now up-to-date. I’ve also added a verified Google TXT record to the DNS. All of my CNAME and TXT records are known world-wide according to WhatsMyDNS.

    I suspect something is “off” with the Sender Service delivery envelope. Has anyone had such an experience and/or knows a respectable workaround?

    Thanx!!

    (I know this is quite technical, reach out if you need further explanation.)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @jimmcquade85,

    As I understand, you’re sending transactional emails using MailPoet to your host’s webmail and have a redirection to send those messages to your Gmail accounts.

    The emails are delivered to your host, but when forwarded to your Gmail they’re bouncing back, is that correct?

    Could you please share the error messages, and maybe even the original message headers with us via email? You can contact us here.

    The Mail Delivery Failed email may include exact reasoning and this would be helpful to troubleshoot the issue.

    Thread Starter jimmcquade85

    (@jimmcquade85)

    Google seems to think SPF and DKIM records are not as expected. My host provider added the SPF, and I added verified CNAME records per Sender Service setup. The exact reply message from Google is as follows. I’m also including the XML message body from MailPoet.

    ——- begin ** Mail Delivery Failed

    multipart/report Report (21 KB)
    Error	
    ERROR: Your message could not be delivered.
    Technical error details can be viewed HERE.
    The text of the returned message can be viewed HERE.
    text/plain Text (1 KB)  
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      hexonstudios@gmail.com
        host gmail-smtp-in.l.google.com [142.250.102.26]
        SMTP error from remote mail server after end of data:
        550-5.7.26 This message does not have authentication information or fails to
        550-5.7.26 pass authentication checks (SPF or DKIM). To best protect our users
        550-5.7.26 from spam, the message has been blocked. Please visit
        550-5.7.26  https://support.google.com/mail/answer/81126#authentication for more
        550 5.7.26 information. b9-20020a056402084900b0042afd77852esi3427670edz.371 - gsmtp

    ——- end ** Mail Delivery Failed

    ——- begin ** MailPoet message

    Return-path: <hexons5@biz295.inmotionhosting.com>
    Received: from biz295.inmotionhosting.com ([104.244.122.63])
    	by se1-lax1.servconfig.com with esmtps (TLSv1.2:AES128-GCM-SHA256:128)
    	(Exim 4.92)
    	(envelope-from <hexons5@biz295.inmotionhosting.com>)
    	id 1o4jNh-0009Is-Ly
    	for hexonstudios@gmail.com; Fri, 24 Jun 2022 09:29:56 -0400
    DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
    	d=biz295.inmotionhosting.com; s=default; h=Content-Type:MIME-Version:
    	Message-ID:Reply-To:From:Date:Subject:To:Sender:Cc:Content-Transfer-Encoding:
    	Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender:
    	Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id:
    	List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive;
    	bh=QBV/R2n0tY/tMbR8mONOZNsZ5DjrU9phXIQjwWCzk/E=; b=Now54rY+VfOE8fZoxETBJ6pFpF
    	gt5lPtCrvuoJiPV23YjFugT0KF7t5VhQwzBaqwFO5hK3tZo9LlBzjBdIhXhJMILy8afvg491KyF8T
    	PFp+mNwVTdsmFTDJ7xspCnVjF/f2zaZpCqFk0+G6GUvjETauXvT71dOWRoQdosXkQeukubqr/EVOj
    	unocBHhbMmWeqMoYwJ6pXgc1vetpkBgWjry5ROnRSoAArADaDXliIDJI9d0hskC24Z0oagfJXT803
    	yzGs8jIEOlh1ZiSjegjknlPvi/H6IopO53Rg07NwAIdaZbTY0eeqPnT3SN+RG97HmiMIRSWL7k/os
    	LThj61gw==;
    Received: from hexons5 by biz295.inmotionhosting.com with local (Exim 4.94.2)
    	(envelope-from <hexons5@biz295.inmotionhosting.com>)
    	id 1o4jNg-00EWHk-VB
    	for janese@hexonstudios.com; Fri, 24 Jun 2022 06:29:53 -0700
    To: janese@hexonstudios.com
    Subject: Your hexon studios order has been received!
    X-PHP-Script: dev.hexonstudios.com/dir/index.php for 96.236.205.50
    X-PHP-Originating-Script: 3097:PHPMailer.php
    Date: Fri, 24 Jun 2022 13:29:52 +0000
    From: hexon studios <janese@hexonstudios.com>
    Reply-To: hexon studios <janese@hexonstudios.com>
    Message-ID: <bjTsCnNsKH85njbzr9EN2XggbTs7LPMjJlBvlP8FI@dev.hexonstudios.com>
    X-Mailer: PHPMailer 6.6.0 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/html; charset=UTF-8
    X-Get-Message-Sender-Via: biz295.inmotionhosting.com: authenticated_id: hexons5/from_h
    X-Authenticated-Sender: biz295.inmotionhosting.com: janese@hexonstudios.com
    X-Originating-IP: 104.244.122.63
    X-SpamExperts-Domain: biz295.inmotionhosting.com
    X-SpamExperts-Username: 104.244.122.63
    Authentication-Results: servconfig.com; auth=pass smtp.auth=104.244.122.63@biz295.inmotionhosting.com
    X-SpamExperts-Outgoing-Class: ham
    X-SpamExperts-Outgoing-Evidence: Combined (0.13)
    X-Recommended-Action: accept
    X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT+dlFT1WuuOW+r5CPcvPX0XPUtbdvnXkggZ
     3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xQ2BgQoqnjfq3x2AFob3Pxt7SqlF+9K5W96THc9hXniYJL
     M0i5ZAms0EHrvcCaVIOOxHgD6mVigcfzgpRyEq4qzIXV52OyeiH3YVVX92r9x7+SaDP6xDJfPi+F
     s8kXxd08P4wvoViBD7aHnFQDs2VytxA67KLsA52cM4r4KNdMEWL9UQjuHY4AeZqYN2nFsqGVTg+6
     Z8b7XNrLsN6w1rmbyyX+e01ZMAMJm5eTrBfeQKeiqzwpJQJp5aGHp7lTCYqu1WaiZswnh7amfkLT
     IEwd6LkGFt94dBx3TpAokA4UmbCGVypsM2xk+Fb6Uy9BG+eG09xLM7yGwGwdmctNXf+yF45HU3lW
     dqhlsf8B0aV+vPUiiHKeygO6f7B36UEMF2jXJbH/eREZ32uf97rVbut3BoCKrJ44DyMbfkCW+Top
     C15Fp1TkJK0B1mzsYckU6LaSTwMUHD8nvT6qjZo9eXrfmUo5plW9Y81go6R4YdVo2al1r07cmbef
     hNqx0U8Yjj0Cn996kLU2Kwz4sRK+A9mnrSOIPpeqwlm2NDGXIJ2x7AW+XS6t9C5pirfR7iZf/YcA
     trcJZBkiUsozbAz+Qg/VScWsCCS+W/4nHFkGOjnd1W1f6s64pBUY1VefkNIMfAuE6FuzP27zq7ST
     8JG/wRnSKjOelVZXLMA29DfEruL6DYsEMysPur9wmiDBurOy6iSqFEgDz5CLC6tPZz6F2OGENK71
     Z429CHIXMqu2iFRO5paVeRMKRXh7tehKFWJ1NGMJMM5qM1FqHB1PXVSFH2OvPAlbDjazCbhs7qBp
     ykynMs/z76a1JrvGVKbLZSViUVqu5KOPACldlNhGUNWtEQcZ9WCUIY2xgalhU5Fh4yZ6sBSiBenB
     r3upw+aMeAgDye1ZvAutayu/AAJOxEdNY2+ashQLyi/yoqitcYe3AdWKaZJPAxQcPye9PqqNmj15
     et+hzttXT6cT4TBXzjfG6WzXwdTZUZXwl0E1OMyVG8zn4ZyLwkuKI51yRR7AImuZBFzHKlSFZnsN
     X9C2FSfjBOMW
    X-Report-Abuse-To: spam@se1-lax1.servconfig.com
    
    <!DOCTYPE html>
    <html lang="en" style="margin: 0; padding: 0;">
    <head>
        <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
        <meta name="viewport" content="width=device-width, initial-scale=1">
        <meta http-equiv="X-UA-Compatible" content="IE=edge">
        <meta name="format-detection" content="telephone=no">
        <title>Thank you for your order</title>
        
        <!--[if !mso]><!-- --><link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro:400,400i,700,700i" rel="stylesheet">
    <!--<![endif]-->
    <style type="text/css">@media screen and (max-width: 599px){div{max-width: 100% !important;}}</style>
    </head>
    <body leftmargin="0" topmargin="0" marginwidth="0" marginheight="0" style="margin: 0; padding: 0; background-color: #f7f7f7;" bgcolor="#f7f7f7">
        <table class="mailpoet_template" border="0" width="100%" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
            <tbody>
            <tr>
                
            </tr>
            <tr>
                <td align="center" class="mailpoet-wrapper" valign="top" style="border-collapse: collapse; background-color: #f7f7f7;" bgcolor="#f7f7f7">
    <!--[if mso]>
                    <table align="center" border="0" cellspacing="0" cellpadding="0"
                           width="660">
                        <tr>
                            <td class="mailpoet_content-wrapper" align="center" valign="top" width="660">
                    <![endif]--><table class="mailpoet_content-wrapper" border="0" width="100%" cellpadding="0" cellspacing="0" style="border-collapse: collapse; background-color: #ffffff; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; max-width: 660px; width: 100%;" bgcolor="#ffffff">
                        <tbody>
                        
          <tr>
            <td class="mailpoet_content" align="center" style="border-collapse: collapse;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="mailpoet_spacer" height="20" valign="top" style="border-collapse: collapse;"></td>
          </tr>
          <tr>
            <td class="mailpoet_image " align="center" valign="top" style="border-collapse: collapse;">
              <img src="https://dev.hexonstudios.com/dir/wp-content/uploads/2022/06/signature-short.jpg" width="450" alt="the artist's signature" style="height: auto; max-width: 100%; -ms-interpolation-mode: bicubic; border: 0; display: block; outline: none; text-align: center;" border="0">
            </td>
          </tr>
          <tr>
            <td class="mailpoet_spacer" height="20" valign="top" style="border-collapse: collapse;"></td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td class="mailpoet_content" align="center" bgcolor="#7f54b3" style="border-collapse: collapse; background-color: #7f54b3;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="mailpoet_text mailpoet_padded_vertical mailpoet_padded_side" valign="top" style="border-collapse: collapse; padding-top: 10px; padding-bottom: 10px; padding-left: 20px; padding-right: 20px; word-break: break-word; word-wrap: break-word;">
              
        <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tr>
                  <td class="mailpoet_text" valign="top" style="border-collapse: collapse; padding-top: 20px; padding-bottom: 20px; word-break: break-word; word-wrap: break-word;">
    <h1 style="margin: 0 0 10.8px; mso-ansi-font-size: 36px; color: #ffffff; font-family: 'source sans pro','helvetica neue',helvetica,arial,sans-serif; font-size: 36px; line-height: 57.6px; mso-line-height-alt: 58px; margin-bottom: 0; text-align: left; padding: 0; font-style: normal; font-weight: normal;">Thank you for your order</h1>
            </td>
          </tr>
        </table>
            </td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td class="mailpoet_content" align="center" style="border-collapse: collapse;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="mailpoet_spacer" height="20" valign="top" style="border-collapse: collapse;"></td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td class="mailpoet_content" align="center" style="border-collapse: collapse;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="" style="border-collapse: collapse;">
              <div id="mailpoet_woocommerce_container"><div id="body_content" style="background-color: #fff;" bgcolor="#fff"><div id="body_content_inner" style='color: #636363; font-family: "Helvetica Neue",Helvetica,Roboto,Arial,sans-serif; font-size: 14px; line-height: 150%; text-align: left;' align="left"><table style="width: 100%;" width="100%"><tr><td style="padding: 10px 20px;">
    <p style="margin: 0 0 16px;">Hi janese,</p>
    <p style="margin: 0 0 16px;">Just to let you know — we've received your order #903, and it is now being processed:</p>
    
    <h2 style='color: #7f54b3; display: block; font-family: "Helvetica Neue",Helvetica,Roboto,Arial,sans-serif; font-size: 18px; font-weight: 700; line-height: 130%; margin: 0 0 18px; text-align: left;'>
    	[Order #903] (June 24, 2022)</h2>
    
    <div style="margin-bottom: 40px;">
    	<table class="td" cellspacing="0" cellpadding="6" border="1" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; width: 100%; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif;" width="100%">
    		<thead>
    			<tr>
    				<th class="td" scope="col" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Product</th>
    				<th class="td" scope="col" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Quantity</th>
    				<th class="td" scope="col" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Price</th>
    			</tr>
    		</thead>
    		<tbody>
    				<tr class="order_item">
    		<td class="td" style="color: #636363; border: 1px solid #e5e5e5; padding: 12px; text-align: left; vertical-align: middle; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; word-wrap: break-word;" align="left">
    		A Heart Can Be Broken		</td>
    		<td class="td" style="color: #636363; border: 1px solid #e5e5e5; padding: 12px; text-align: left; vertical-align: middle; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif;" align="left">
    			1		</td>
    		<td class="td" style="color: #636363; border: 1px solid #e5e5e5; padding: 12px; text-align: left; vertical-align: middle; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif;" align="left">
    			<span class="woocommerce-Price-amount amount"><span class="woocommerce-Price-currencySymbol">$</span>50.00</span>		</td>
    	</tr>
    	
    		</tbody>
    		<tfoot>
    								<tr>
    						<th class="td" scope="row" colspan="2" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left; border-top-width: 4px;" align="left">Subtotal:</th>
    						<td class="td" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left; border-top-width: 4px;" align="left"><span class="woocommerce-Price-amount amount"><span class="woocommerce-Price-currencySymbol">$</span>50.00</span></td>
    					</tr>
    										<tr>
    						<th class="td" scope="row" colspan="2" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Shipping:</th>
    						<td class="td" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">
    <span class="woocommerce-Price-amount amount"><span class="woocommerce-Price-currencySymbol">$</span>13.95</span> <small class="shipped_via">via Weight Based Shipping</small>
    </td>
    					</tr>
    										<tr>
    						<th class="td" scope="row" colspan="2" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Payment method:</th>
    						<td class="td" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Credit card / debit card</td>
    					</tr>
    										<tr>
    						<th class="td" scope="row" colspan="2" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left">Total:</th>
    						<td class="td" style="color: #636363; border: 1px solid #e5e5e5; vertical-align: middle; padding: 12px; text-align: left;" align="left"><span class="woocommerce-Price-amount amount"><span class="woocommerce-Price-currencySymbol">$</span>63.95</span></td>
    					</tr>
    							</tfoot>
    	</table>
    </div>
    
    <table id="addresses" cellspacing="0" cellpadding="0" border="0" style="width: 100%; vertical-align: top; margin-bottom: 40px; padding: 0;" width="100%">
    	<tr>
    		<td valign="top" width="50%" style="text-align: left; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; border: 0; padding: 0;" align="left">
    			<h2 style='color: #7f54b3; display: block; font-family: "Helvetica Neue",Helvetica,Roboto,Arial,sans-serif; font-size: 18px; font-weight: 700; line-height: 130%; margin: 0 0 18px; text-align: left;'>Billing address</h2>
    
    			<address class="address" style="padding: 12px; color: #636363; border: 1px solid #e5e5e5;">
    				janese hexon<br>1019 Flemington Street<br>Pittsburgh, PA 15217									<br><a href="tel:4124214498" style="color: #7f54b3; font-weight: 400; text-decoration: underline;">4124214498</a>													<br>janese@hexonstudios.com							</address>
    		</td>
    					<td valign="top" width="50%" style="text-align: left; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; padding: 0;" align="left">
    				<h2 style='color: #7f54b3; display: block; font-family: "Helvetica Neue",Helvetica,Roboto,Arial,sans-serif; font-size: 18px; font-weight: 700; line-height: 130%; margin: 0 0 18px; text-align: left;'>Shipping address</h2>
    
    				<address class="address" style="padding: 12px; color: #636363; border: 1px solid #e5e5e5;">
    					janese hexon<br>1019 Flemington Street<br>Pittsburgh, PA 15217									</address>
    			</td>
    			</tr>
    </table>
    <p style="margin: 0 0 16px;">Thanks for using dev.hexonstudios.com!</p>
    </td></tr></table></div></div></div>
            </td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td class="mailpoet_content" align="center" style="border-collapse: collapse;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="mailpoet_spacer" height="20" valign="top" style="border-collapse: collapse;"></td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td class="mailpoet_content" align="center" style="border-collapse: collapse;">
              <table width="100%" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;">
                <tbody>
                  <tr>
                    <td style="border-collapse: collapse; padding-left: 0; padding-right: 0;">
                      <table width="100%" border="0" cellpadding="0" cellspacing="0" class="mailpoet_cols-one" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; margin-left: auto; margin-right: auto; padding-left: 0; padding-right: 0;">
                        <tbody>
          <tr>
            <td class="mailpoet_spacer" height="20" valign="top" style="border-collapse: collapse;"></td>
          </tr>
          <tr>
            <td class="mailpoet_text mailpoet_padded_vertical mailpoet_padded_side" valign="top" style="border-collapse: collapse; padding-top: 10px; padding-bottom: 10px; padding-left: 20px; padding-right: 20px; word-break: break-word; word-wrap: break-word;">
              <table width="100%" cellpadding="0" style="border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0;" cellspacing="0">
            <tr>
              <td class="mailpoet_paragraph" style="border-collapse: collapse; mso-ansi-font-size: 14px; color: #3c3c3c; font-family: Arial,'Helvetica Neue',Helvetica,sans-serif; font-size: 14px; line-height: 22.4px; mso-line-height-alt: 22px; word-break: break-word; word-wrap: break-word; text-align: center;" align="center">
                hexon studios
              </td>
            </tr>
    </table>
            </td>
          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
                        </tbody>
                    </table>
    <!--[if mso]>
                    </td>
                    </tr>
                    </table>
                    <![endif]-->
    </td>
            </tr>
            </tbody>
        </table>
    </body>
    </html>

    —— End ** MailPoet message

    Thread Starter jimmcquade85

    (@jimmcquade85)

    I also replied via your Contact Form. Tx!!

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there,

    I’m sorry for taking this long to get back to you. It looks like we missed your reply.

    Can you please confirm that the CNAME and TXT records you mentioned were added as per these instructions?

    How to Set Up DKIM for your Sender Domain

    If so, can you please also check if both your “From” and “Reply-to” email addresses are from your domain (e.g. example@yourdomain.com)?

    Plugin Support Kel C. a11n

    (@kellymetal)

    Hi there @jimmcquade85 ,

    We haven’t heard back from you in a while here, so I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘MailPoet Sending Service Message Won’t Forward to Gmail’ is closed to new replies.