Support » Plugin: Gravity Forms Mail Poet Add-on » MailPoet Feeds Conflict – Mapping Wrong Form Field Drop Down

  • Resolved karenahl

    (@karenahl)


    Hi there

    Hoping someone has been able to work this out 🙂

    The site (and Gravity Form) we are experiencing the issue with is https://www.ghrc.com.au/memberships/

    This is what is in place so far:

    — Gravity Forms 2.2.3, MailPoet 2.7.11.1 & Gravity Forms MailPoet Add-On 4.8.

    — There are 5 different MailPoet Feeds, each with conditional logic running off this form, each linking to their own automated MailPoet List and Email

    The issue seems to be linked to the drop down question “Select your membership” (page 3 of the form).

    The conditional logic in one of these MailPoet Feeds, specific for the the drop down option of ‘Group Fitness’ option keeps reverting back the conditional logic to the ‘CycleCube’ option (we already have another Feed set-up for this which is working). CycleCube is also one of the 5 membership options visible in the form drop down as listed above. This issue does not occur for any other MailPoet Feeds…

    This is where I needs some assistance 🙂

    Thanks in advance 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author B Hays

    (@benhays)

    Hi,

    I had a look at the form in question and the error is due to duplicate values in the Membership Level select dropdown. Group Fitness and CycleCube both have the same value (as do Racket Club and Youthfit). All items of the dropdown need unique values, otherwise they’ll be considered the same and you’ll see the wrong name applied to some values.

    Good luck,

    ben

    Thread Starter karenahl

    (@karenahl)

    Hi Ben

    Thank you for your response! I knew it would be something very simple.

    Now, possibly, not quite so simple 🙂 We actually do require the values be the same for both of these two membership options, so is there any way to over ride this?

    Cheers

    Karen

    Plugin Author B Hays

    (@benhays)

    Unfortunately, there’s no way to override when two values are equal, as the values won’t have a 1-to-1 match with a label.

Viewing 3 replies - 1 through 3 (of 3 total)
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