Support » Plugin: MailPoet - emails and newsletters in WordPress » Mailpoet 3 module/form and: “An error has happened while performing a request”

  • Resolved mendocino

    (@mendocino)


    Hi
    i’m on Mailpoet 3 Free version, and can’t make the sign up module/form work. When i set the module on a home widget and try to sign up to the newsletter it sends me this message: “An error has happened while performing a request, please try again later.”
    (Temporarly i’ve put a contact form mailpoet integration on my home page widget, but the checkbox hurts me :)) ).
    Anyone can help? Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • I’m experiencing the same issue.

    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @mendocino,

    Thanks for reaching out!

    I don’t see any errors here: https://d.pr/i/4PeqIV

    Can you please let me know how I can replicate the issue on your site?

    @aiwo Can you please also share the URL where I can see the issue?

    Hi @treibalen, the site is not public. How can I get in touch with you to send you link and credentials?

    Plugin Support Bruna a11n

    (@bruberries)

    Hi @mendocino and @aiwo,

    If you’re using a MailPoet 3 version higher than 3.60.4, it could mean that your website is using an older version of jQuery.

    In this case, you have two options to get it fixed:

    – Fix your plugin or theme to use a newer jQuery version, as the custom one loaded is not supported by MailPoet 3 after version 3.60.4 (recommended);

    – Rollback to an older version of MailPoet 3 (3.60.4 or older – not recommended). You can download it here.

    Hi @bruberries, jQuery update solved the problem. Thank you.

    I’m experiencing the same problem.
    How do you use a newer jQuery version? I’m using the latest version of MailPoet, WordPress and my theme (Divi).
    Thanks

    hasan703

    (@hasan703)

    Hi dear please help I have also same issue

    “An error has happened while performing a request, please try again later.”
    While I have installed jquery updater plugin and also tried previous version of mailpoet
    But still exist

    Hi I am getting same error in my site –> https://wisdomglobal.in/

    I used MailPoet (3) 3.60.4 version.

    Error –> An error has happened while performing a request, please try again later.

    • This reply was modified 7 months, 1 week ago by pankitgajjar.
Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Mailpoet 3 module/form and: “An error has happened while performing a request”’ is closed to new replies.