Support » Plugin: MailPoet - emails and newsletters in WordPress » Mailpoet 3 + Data Tables Generator by Supsystic = Broken Site

  • Resolved Darryl.R

    (@darrylr)


    Hi

    Thank you for a great plugin!

    I’ve just updated Mailpoet and Data Tables Generator by Supsystic and it causes a white screen on both the front end and back end of my website.

    I’ve disabled plugins one by one, until the site worked again and narrowed it down to these 2 plugins that seem to be incompatible. The website will work if one of either is deactivated but not if both are activated.

    I’ve also tried to disable all plugins, activate Mailpoet 3 and then activate the rest, but this has not resolved the issue.

    I will also be opening a query with supsystic.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author MailPoet

    (@wysija)

    Hi all,

    This is a known issue affecting sites that use other plugins or themes that also use the Twig library like we do.

    While our developers work on fixing it, please deactivate and delete MailPoet and then download the previous release (3.21.0) from here; https://wordpress.org/plugins/mailpoet/advanced/ and upload that zip file via your wp-admin > plugins > add new > upload.

    No data will be lost when you deactivate MailPoet.

    Thanks!

Viewing 1 replies (of 1 total)
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