Support » Plugin: Mailjet Email Newsletter Marketing » Mailjet plugin automatically deactivated

  • Resolved larkeast

    (@larkeast)


    Hello there!

    In the past days, I noticed that whenever I was editing an article, the page crashes saying that there was an error while loading the page. It suggested me to refresh the page, upadte my browser, clean the cache and so on. Wihch I did.

    But then, I noticed in my plugins that my Mailjet pluging has automatically been deactivated. And I can’t reactive it. It seems that the Mailjet plugin was actually causing my pages to crash while editing my article. Because now that I edit an article there is no more crash.
    But I would love to have my Mailjet plugin back on track! (without having crashing pages of course)

    When I try to active it, it says there was a fatal error and it displays the following:

    Fatal error: Uncaught Error: Class ‘MailjetPlugin\Includes\MailjetLogger’ not found in /wpcom-111216898/wp-content/plugins/mailjet-for-wordpress/mailjet.php:58 Stack trace: #0 /wordpress/core/4.9.8/wp-admin/includes/plugin.php(1897): include() #1 /wordpress/core/4.9.8/wp-admin/plugins.php(178): plugin_sandbox_scrape(‘mailjet-for-wor…’) #2 {main} thrown in /wpcom-111216898/wp-content/plugins/mailjet-for-wordpress/mailjet.php on line 58

    What can I do? Reinstall?
    Thank you!!

    Pierre

    • This topic was modified 6 months, 3 weeks ago by  larkeast.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mailjet

    (@mailjet)

    Hello Pierre,

    We’ll have a look and let you know asap.

    Plugin Author Mailjet

    (@mailjet)

    Please can you delete and install the plugin again. While we will definitely investigate the fatal error you are experiencing, probably a reinstall will solve your issue.

    Kind regards,
    Mailjet Plugins Team

    Hello,

    I just did that and it worked!
    Thanks.

    But is there a compatibility problem with WP or my browser or anything?

    Thank you,
    Pierre

    Plugin Author Mailjet

    (@mailjet)

    Hi, I’m glad the problem is resolved.

    In fact we are developing a new version of the plugin and it got released by mistake before the work is completed. It stayed alive on WordPress for ~20 minutes, but some blogs that are set to autoupdate got it and had issues. Apologies for the problems caused.

    Oh ok I see. Thanks for the enlightenment!

Viewing 5 replies - 1 through 5 (of 5 total)
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