Support » Plugin: Email Subscribers & Newsletters - Simple and Effective newsletter system » Mailing has failed to go to all subscribers

  • Resolved louelle4

    (@louelle4)


    Since the 4.3.5 update only one subscriber (a recent sign up) has received the mailing sent yesterday. The new sign up has a green dot next to it – all other subscribers are still listed, but they have no status or dots of any colour next to their names. This presumably explains why they have not received the mailing. Please help.

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  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi,

    We have fixed this issue in ES 4.3.5.1 and released it Today.

    Please upgrade it.

    Please also check this support thread

    OK Thanks. Everyone is now subscribed again. The trouble with that is some people on the list had unsubscribed, and I had deliberately not removed them. Is there a way of backtracking to find out who had unsubscribed?

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