Mailchimp signups not working

  • Resolved jasonbstanding

    (@jasonbstanding)


    4 years, 6 months ago

    Hiya…

    Looks like the API key’s working fine – the admin console fetches the mailing list name ok, and everything’s saved correctly…

    However in the form when I submit an email address (with the T&C box checked) I get the “Oops, something went wrong” generic message.

    I inspected the page and there was nothing in the Network tab giving me a HTTP error, and nothing awry in the console.

    Any ideas?

    Thanks,

    Jason

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebFactory

    (@webfactory)

    4 years, 6 months ago

    Hi,
    Thank you for using our plugin. Sorry to hear you’re having problems.

    Do you have any other plugins installed that offer MailChimp integration of any kind?

    Thread Starter jasonbstanding

    (@jasonbstanding)

    4 years, 6 months ago

    Nope… it’s a more or less empty site, hosted at SiteGround.

    There’s 2 other plugins which I disabled both of and still got the issue.

    Have added some logging, but not seeing anything meaningful as yet.

    Any ideas what I should try?

    Plugin Author WebFactory

    (@webfactory)

    4 years, 6 months ago

    Please double check your required fields in MC list settings. You’re just sending the email here, there’s no FNAME.

    Thread Starter jasonbstanding

    (@jasonbstanding)

    4 years, 6 months ago

    Ah, OK that’s done it – it didn’t occur to me as I’ve “inherited” this MailChimp setup from someone else.

    It’s a shame the plugin only shows an “Oops, an error has occurred” message and not anything more useful – and also that there’s no info text on the Mailchimp integration screen reminding the user to check their MC config for required fields.

    But – we got there in the end. Many thanks.

    JBS

    Plugin Author WebFactory

    (@webfactory)

    4 years, 6 months ago

    You’re right – we’ll add a better error message 🙂

    If you have a second, please rate the plugin. It’s what keeps the support free. https://wordpress.org/support/plugin/minimal-coming-soon-maintenance-mode/reviews/

Viewing 5 replies - 1 through 5 (of 5 total)
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