Hi Daivd,
You may want to try and re-enter your API key. It looks like your host name is wrong: Us32.api.mailchimp.com, should be US3 or US2, but not US32. The US# is the data center your API key belongs to, and related to the last three letters of the API key ie: -us#.
Evan
Hi Evan,
Thanks so much for the response
I have tried to re enter the API. It does end in US3
Once I click Save change I get this message
API call to helper/ping failed: SSL certificate problem: unable to get local issuer certificate
The Debug log has changed from the last error message to
API Call To Helper/ping Failed: SSL Certificate Problem: Unable To Get Local Issuer Certificate
The mail mailchimp screen now says
It looks like the forms table is missing. Please de-activate and re-activate the plugin to attempt to create the table. If the error persists, please get in touch with the YIKES Inc. support team.
I have tried to do this but nothing changes.
This is also randomly on the screen
WordPress database error: [Table ‘mpsdatabase.wp_yikes_easy_mc_forms’ doesn’t exist]
SELECT * FROM wp_yikes_easy_mc_forms
Thanks
Did you just change hosts or something? Have you tried de-activating and re-activating the plugin. If the database table is missing the plugin won’t function properly.
But in regards to the SSL issuer notice, I’m not sure why that would have randomly appeared if things were previously working. We have a knowledge base article set up for that error:
https://yikesplugins.com/support/knowledge-base/i-receive-the-error-ssl-certificate-problem-unable-to-get-local-issuer-certificate-why/
But again it’s weird that would just appear out of the blue unless something changes server side.
Evan
Hi Evan,
Nothing has changed with the site had same hosting for about 6 months. the site went down over the weekend and has only just came back online but I had this error on friday. I might contact the company we host the site and ask them to have a look for me.
Cheers
