Title: MailChimp Not Connected Last modified: May 2, 2021 --- # MailChimp Not Connected * Resolved [techpod](https://wordpress.org/support/users/techpod/) * (@techpod) * [5 years ago](https://wordpress.org/support/topic/mailchimp-not-connected/) * Hi * Ive configured mailchimp with forminator and assigned it to the form. but new signups dont seem to be registered in MC * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailchimp-not-connected%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [5 years ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14390221) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * Sorry to hear you are having this issue. * Could you check the status in Forminator > Submissions? * To the contact submit to Mailchimp your fields need to match the format, for example, if you use an email field in MailChimp int the Forminator must be an email field, same for other fields in the mapping. * [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#mailchimp](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#mailchimp) * Let us know the result you got. Best Regards Patrick Freitas * Thread Starter [techpod](https://wordpress.org/support/users/techpod/) * (@techpod) * [5 years ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14391359) * Hi Patrick * Thanks for getting back to me so quick! * ive assigned and created new merge fields. However, in forminators assign fields there are fields that arnt present on the form. Also some of the fields which require assigning in the assign fields, arnt showing as a merge field even though they are in my Mailchimp. see links to screenshots * > [View post on imgur.com](https://imgur.com/FS0NeE9) * > [View post on imgur.com](https://imgur.com/JaoTxKQ) * > [View post on imgur.com](https://imgur.com/y2jjVBD) * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 12 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14417560) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * Sorry for the delay here. * Can you share the form using the google drive and we can take a closer look? * [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export) * Best Regards Patrick Freitas * Thread Starter [techpod](https://wordpress.org/support/users/techpod/) * (@techpod) * [4 years, 12 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14423942) * Hi [@wpmudevsupport12](https://wordpress.org/support/users/wpmudevsupport12/) * Please follow link [https://drive.google.com/file/d/1l8LLArDhcBDnUQDBITOS1zaZmaFbFhDj/view?usp=sharing](https://drive.google.com/file/d/1l8LLArDhcBDnUQDBITOS1zaZmaFbFhDj/view?usp=sharing) * kind regards Simon * Thread Starter [techpod](https://wordpress.org/support/users/techpod/) * (@techpod) * [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14452774) * [@wpmudevsupport12](https://wordpress.org/support/users/wpmudevsupport12/) did you receive the files? * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14487408) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * Sorry for the delay on this. * I was able to replicate the issue on your form, for the first moment I see you are using the GDPR mapped too, the Forminator uses checkbox while you are using the radio button in Mailchimp, however, I left only First Name and Last name fields and made no difference. * I pinged our developers to verify it, we will let you know once hearing from the team. * Best Regards Patrick Freitas * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14498591) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * I hope you are doing well. * Let me follow up here, our developer confirmed the bug, the status isn’t showing on the Forminator dashboard, we reported this and we will be working on a fix. * If you remove the GDPR field from mapping letting only the First Name and Last Name then submit the Form is the data showing on MailChimp? * Let us know the result you got. Best Regards Patrick Freitas * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14513398) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * Let me follow this * Could you please edit your MailChimp field: * > [View post on imgur.com](https://imgur.com/y2jjVBD) * Change the True on GDPR field to true? * This should allow the GDPR field to map too. * Let us know the result you got. Best Regards Patrick Freitas * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14543838) * Hi [@techpod](https://wordpress.org/support/users/techpod/) * I hope you are doing well and safe! * We haven’t heard from you in a while, I’ll mark this thread as resolved. * Feel free to let us know if you have any additional question or problem. * Best Regards Patrick Freitas Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘MailChimp Not Connected’ is closed to new replies. * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182) * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/) * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq) * [Support Threads](https://wordpress.org/support/plugin/forminator/) * [Active Topics](https://wordpress.org/support/plugin/forminator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/) ## Tags * [config](https://wordpress.org/support/topic-tag/config/) * 9 replies * 2 participants * Last reply from: [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/mailchimp-not-connected/#post-14543838) * Status: resolved