MailChimp Integration not working

Hi @rvsg1,

Could you please enable debug mode and then check whether it gives further clue?

To enable it, open your wp-config.php file located in your root directory, and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

In order to enable the error logging to a file on the server you need to add:

define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define( 'SCRIPT_DEBUG', true );

define('FORMINATOR_DEBUG', true);
define('FORMINATOR_ADDON_DEBUG', true);

After making the above changes, please try to replicate the issue by submitting the form again. The related errors will be saved to a debug.log log file inside the /wp-content/ directory.

Please attach these in your next reply in txt format file, so that we could give a closer look.

Along with the log file, please do provide the form export too.

Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

You can share the export file and log files via Google Drive, Dropbox or any cloud services in the next reply.

Looking forward to your response.

Best Regards,

Nithin

Hi @rvsg1,

I am running the code you provided as a Code Snippet, could that be the reason?

Yes, the above is the reason. You’ll need to update inside the wp-config.php file as requested.

You can take a copy of the wp-config.php file as a backup before you make any changes.

Please refer the following doc for more info about enabling debugging:

Debugging in WordPress

Please do let us know how that goes and also share the form export as requested.

Looking forward to your response.

Kind Regards,
nithin