Title: Mailchimp integration not saving subscriber data
Last modified: July 22, 2026

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# Mailchimp integration not saving subscriber data

 *  Resolved [andertau](https://wordpress.org/support/users/andertau/)
 * (@andertau)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-integration-not-saving-subscriber-data/)
 * Hi,
 * I’m having an issue with the Mailchimp integration in Profile Builder forms.
 * I followed the instructions in your documentation:
 * [https://www.cozmoslabs.com/docs/profile-builder/add-ons/mailchimp/?utm_source=pb-addons-basic&utm_medium=client-site&utm_campaign=pb-mailchimp-addon](https://www.cozmoslabs.com/docs/profile-builder/add-ons/mailchimp/?utm_source=pb-addons-basic&utm_medium=client-site&utm_campaign=pb-mailchimp-addon)
 * The Mailchimp subscription checkbox appears correctly in the registration form,
   but the information does not seem to be saved.
 * After submitting the form:
    - The checkbox does not appear as selected in the user profile within the WordPress
      admin area.
    - The user is not added to the selected Mailchimp audience.
 * The user account itself is created correctly, but the Mailchimp subscription 
   process does not seem to run.
 * Could you please help me check what might be causing this issue?
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailchimp-integration-not-saving-subscriber-data%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/mailchimp-integration-not-saving-subscriber-data/#post-18972791)
 * Hi [@andertau](https://wordpress.org/support/users/andertau/),
 * Sorry, but we are not allowed to speak about the paid functionalities here. In
   case you would like to have that conversation please open a support ticket using
   our site [https://www.cozmoslabs.com/support/](https://www.cozmoslabs.com/support/).

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * Last activity: [2 weeks, 2 days ago](https://wordpress.org/support/topic/mailchimp-integration-not-saving-subscriber-data/#post-18972791)
 * Status: resolved