Support » Plugin: Email Before Download » Mailchimp for WP error using EBD with CF7

  • I have hooked up Contact Form 7 integration with Mailchimp for WP plugin, and all worked well. However, when I run the conatact form through EBD – using the shortcode [email-download download_id=”549” contact_form_id=”544”] the subsrciber does not get added to my mailchimp lst. In the Mailchimp for WP Debug log I get the message:

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    [2018-11-19 23:40:06] ERROR: Contact Form 7 > MailChimp API Error: Bad Request. Forgotten Email Not Subscribed. from_email|marn**@ma*****************.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.

    Request: PUT https://us19.api.mailchimp.com/3.0/lists/6e1a94a822/members/548bcfe17d457502f632ccb5db48b669 – {“email_address”:”from_email|marn**@ma*****************.com”,”interests”:{},”merge_fields”:{“FNAME”:”Sherri”,”LNAME”:”Knopf”},”status”:”subscribed”,”email_type”:”html”,”ip_signup”:”184.151.179.134″}

    Response: 400 Bad Request – {“type”:”http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Forgotten Email Not Subscribed”,”status”:400,”detail”:”from_email|marn**@ma*****************.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.”,”instance”:”bae4e433-a124-456f-9a68-faf3e5f0e236″}
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    It seems to be somehow replacing the subscribers email with “from_email|marn**@ma*****************.com” and saying this has been deleted (just for info the email “marn**@ma*****************.com” is my sites email address and is on my list as subscribed – I use this for test purposes).

    Has anyone else had this problem or knows of a fix?

    Interestingly, the last subscriber to try and get through the EBD linked contact form does show up on my Mailchimp list, but their email has been replaced with “from_email|marn**@ma*****************.com”. This subscriber then gets replaced with the next subscriber that tries to sign up who is again listed as having the email address “from_email|marn**@ma*****************.com”. It must therefore be an issue with EBD getting the subscriber email confused with the sites emil and for some reason sticking “from_email|” in front of it?

    I’ve been struggling with this for nearly two weeks now so would greatly appreciate help!!

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