Title: Mailchimp error
Last modified: April 21, 2020

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# Mailchimp error

 *  Resolved [semfly](https://wordpress.org/support/users/semfly/)
 * (@semfly)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/)
 * Hello!
    We are trying to get the popup to work with mailchimp.
 * We created the popup following the guide, but going to test it gives a error.
 * It does not register us for the newsletter.
 * We don’t know how to solve.
 * You can see the popup on the festivaldanzaestate.it website at the bottom left.
 * You can try a sign in.
 * Using only mailchimp without popup generator works correctly.
 * Thanks See you soon
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailchimp-error-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/#post-12706481)
 * Hi [@semfly](https://wordpress.org/support/users/semfly/)
 * Thank you for contacting us.
    I am sorry, I cannot respond to your message in
   this forum as it is connected with the Pro version of the plugin. Please try 
   to contact us via live chat from the [website](https://popup-builder.com/) or
   via email, sending a message to [support@popup-builder.com](https://wordpress.org/support/topic/mailchimp-error-5/support@popup-builder.com?output_format=md)
 *  Thread Starter [semfly](https://wordpress.org/support/users/semfly/)
 * (@semfly)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/#post-12706514)
 * Hi, we have already tried yesterday to contact you on these channels but we have
   not received a reply, we have received the following message:
 * Hi!
    We are currently offline. Please leave a message and we’ll get back to you
   shortly
 * —
 * Popup from Popup Builder.
 *  Thread Starter [semfly](https://wordpress.org/support/users/semfly/)
 * (@semfly)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/#post-12712504)
 * Hi Ani,
    the system works, we solved it, it was a mailchimp account configuration
   problem. Stop your developer, it’s okay. Thank you, see you soon
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/#post-12712718)
 * Hi [@semfly](https://wordpress.org/support/users/semfly/),
 * We will close the chat now.
    Thank you for the follow-up. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mailchimp error’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/mailchimp-error-5/#post-12712718)
 * Status: resolved