Support » Plugin: WP WooCommerce Mailchimp » MailChimp doesn’t see we’re connected

  • Resolved awpulley


    I’m trying to set our store up with MailChimp for the first time. In the WooCommerce MailChimp back end, I’ve entered the API key and I think I’ve set all the appropriate settings and saved. However, when I go to said MailChimp site to create my first automated email for our store, I get the error “We don’t see any audiences with a store. If you need help, we’ve got you covered. Learn how to connect your store.”

    I’m working on the staging site corresponding to the linked website, where we are currently using:
    WooCommerce MailChimp 2.1.19
    WooCommerce 3.6.2
    WordPress 5.1.1
    PHP 5.6
    on a Kinsta server

    How do I get MailChimp to see our store and let me make an automated email?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Saint Systems



    This plugin does not support Mailchimp “stores”. Our pro version ( will support this in a future update.

    Stay tuned!

    Hm. I’m new to MailChimp, but I thought the page for your free plugin said it could let MailChimp see when a customer placed an order. Can you please clarify what the free version can and cannot do?

    Plugin Author Saint Systems



    Our free plugin simply allows you to subscribe any customers who make a purchase from your store to a designated Mailchimp list. So, you can use that to determine who has made a purchase as long as the list you designate does not gather subscribers to that list via any other methods.

    Let us know if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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