Title: MailChimp disruption
Last modified: June 25, 2026

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# MailChimp disruption

 *  Resolved [bwdgraphics](https://wordpress.org/support/users/bwdgraphics/)
 * (@bwdgraphics)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/mailchimp-disruption/)
 * Recently we discovered that MailChimp is blocked from accessing our RSS feed (
   to send an email when a new post publishes) — I have reached out to MC to request
   IPs (or something similar) that I might be able to whitelist, but is there a 
   setting in the CleanTalk plugin that I might set to allow not just specifically
   MailChimp, but any similar connections (I don’t know how it is trying to load
   the RSS content, but why would this be blocked?)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailchimp-disruption%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [bwdgraphics](https://wordpress.org/support/users/bwdgraphics/)
 * (@bwdgraphics)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18948276)
 * To confirm, MailChimp IS able to access the feed URL when CleanTalk is deactivated.
   
   Also, it was also working prior to about 2 or 3 weeks ago. (with CleanTalk active)
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18948312)
 * Hello bwdgraphics,
 * I looked at your [SpamFireWall log](https://cleantalk.org/my/show_sfw) and found
   two entries with the IP address [3.19.249.238](https://cleantalk.org/blacklists/3.19.249.238)
   blocked. That IP is currently on our blocklist. The User-Agent in the request
   is listed as MailChimp.
 * You can add this IP and any others, if applicable, to your personal whitelists.
   This guide will help you: [https://cleantalk.org/help/sfw-blacklist-usage](https://cleantalk.org/help/sfw-blacklist-usage).
 * I’ll also check with our developers to see if we can offer you an alternative
   solution. We’ll get back to you within 3 business days.
 *  Thread Starter [bwdgraphics](https://wordpress.org/support/users/bwdgraphics/)
 * (@bwdgraphics)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18948344)
 * Thank you very much! Exactly what I was looking for.
 *  Plugin Support [denisxam](https://wordpress.org/support/users/denisxam/)
 * (@denisxam)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18948619)
 * Hello!
 * We are always happy to help you.
   Protecting your websites from spam is our mission.
 *  Plugin Support [denisxam](https://wordpress.org/support/users/denisxam/)
 * (@denisxam)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18949003)
 * Hello,
 * Thank you for your patience.
 * Our developers have made changes to ensure that Mailchimp bots are not blocked
   when accessing the RSS feed.
 * Please download and install the update.
   Be sure to clear your site’s cache (caching
   plugins) beforehand.Dev version: [https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip](https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip)
 * Please feel free to ask if you have any questions, please contact us through 
   our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Best regards,
    -  This reply was modified 2 weeks, 3 days ago by [denisxam](https://wordpress.org/support/users/denisxam/).
 *  Thread Starter [bwdgraphics](https://wordpress.org/support/users/bwdgraphics/)
 * (@bwdgraphics)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18949016)
 * Great! Thanks again. I installed the dev version and all seems good. The IP whitelist
   did also allow MailChimp access, too. So, I removed the allow for that IP, then
   tested the connection again with MailChimp and it is still successfully connected
   with the dev version of CleanTalk active. Thanks for the quick response!
 *  Plugin Support [denisxam](https://wordpress.org/support/users/denisxam/)
 * (@denisxam)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18949037)
 * Thank you for your response.
 * We are pleased to have been of assistance.
   We kindly request that you monitor
   the situation for a couple of days.
 * If the problem recurs, please notify us.

Viewing 7 replies - 1 through 7 (of 7 total)

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to reply to this topic.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
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 * 7 replies
 * 3 participants
 * Last reply from: [denisxam](https://wordpress.org/support/users/denisxam/)
 * Last activity: [2 weeks, 3 days ago](https://wordpress.org/support/topic/mailchimp-disruption/#post-18949037)
 * Status: resolved