Support » Plugin: MC4WP: Mailchimp for WordPress » Mailchimp API Settings Shows STATUS: NOT CONNECTED

  • Resolved madhumurthy

    (@madhumurthy)


    Hi!

    I have been using your plugin for over 2 years now without any issue, but now I have the following error displayed:

    MailChimp returned the following error:
    Service Unavailable.

    MailChimp API Settings
    Status NOT CONNECTED

    I checked the following steps provided in solving the connectivity issues:
    1. The PHP curl version of the webhost is 7.19 and they say that it cannot be upgraded to 7.35!
    2. I am having issues running the curl command to check if remote access to Mailchimp is working. The hosting provider has not been very helpful in this matter. I am still trying to figure this out with them.
    3. I cannot get help from Mailchimp as it is a free account!!

    I am not sure how to proceed with this issue. Can you please help me understand why I am not able to connect to Mailchimp through this plugin?

    Thank you!
    Madhu

Viewing 6 replies - 1 through 6 (of 6 total)
  • Mine is a fresh install and I am having the same problem. Status NOT CONNECTED.
    I don’t think it’s a MailChimp issue because the command isn’t even reaching MailChimp. And it’s not a PHP curl version because the version is up to date.
    Really hoping this can be resolved soon!
    Thank you!

    Same problem here, on multiple sites.

    Same here. Hopefully someone is paying attention

    [Resolved]
    The last 3 digits were not copied because they were hidden.

    same problem here: NOT CONNECTED; 503 code, service not available,
    but the service IS AVAILABLE => service responded when tested using curl per mailchimp docs !!

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Please note that this issue is caused when there is a connection problem between your website & MailChimp.com. There is not much we can do from our end. I would recommend checking https://mc4wp.com/kb/solving-connectivity-issues/ for some steps on finding the cause of this issue.

    I’m marketing this ticket as resolved however if anyone else faces a similar issue please create a new topic instead of posting to the topic created by another user.

Viewing 6 replies - 1 through 6 (of 6 total)
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