• Resolved mukulsharma9118

    (@mukulsharma9118)


    After adding the api key when i click on fetch list button. It does not fetch any list from mailchimp

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mukulsharma9118

    Hope all is well!

    I’ve tested fetching a MailChimp list from my end and couldn’t reproduce this issue. Please make sure that the List is created on the MailChimp end. Also, add one test email to this list.

    If the issue still persists, please run a quick test for a conflict with another plugin. Deactivate all the plugins besides Hustle and try to fetch list again.

    If all is well, activate one plugin at the time, each time fetching the MailChimp list, until you will find the plugin that is causing it.

    Let us know how it went!

    Cheers,
    Nastia

    Thread Starter mukulsharma9118

    (@mukulsharma9118)

    After deactivating all plugins. Still I am not able to fetch the list. I checked there are two list in my mailchimp. I also checked the api key it is correct

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mukulsharma9118

    Trust you’re doing well!

    Wuld you please enable debug log in your wp-config.php by replacing define('WP_DEBUG', false); with this code:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);

    Please try to reproduce the issue by fetching the list again. This will create a debug.log file in your wp-content folder that could tell us what is going on.

    Open the debug.log file and let us know what errors are showing up.

    Please advise,

    Cheers,
    Nastia

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mukulsharma9118

    hope all is well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a great day!

    Cheers,
    Nastia

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mailchimp’ is closed to new replies.