Support » Plugin: Contact Form 7 Multi-Step Forms » Mail Tags Not Working on Certain Steps

  • Hello,

    I have a form on our site using multiple steps. It has 4 steps/pages to be exact. No matter if we fill out all fields or none per step, no matter what is filled out on the 2nd one, it always returns with the mail tags for the fields. I am copying and pasting it below:

    Employment History

    Current/Most Recent Employer
    Name: [text-recentemployername1]
    From: [text-recentemployerfrom1]
    To: [text-recentemployerto1]
    Address: [text-recentemployeraddress1]
    Contact Person: [text-recentemployercontactperson1]
    Phone Number: [tel-recentemployerphonenumber1]
    Position Held: [text-recentemployerpositionheld1]
    Salary/Wage: [text-recentemployersalarywage1]
    Reason for Leaving: [text-recentemployerreason1]

    Previous Employer
    Name: [text-recentemployername2]
    From: [text-recentemployerfrom2]
    To: [text-recentemployerto2]
    Address: [text-recentemployeraddress2]
    Contact Person: [text-recentemployercontactperson2]
    Phone Number: [tel-recentemployerphonenumber2]
    Position Held: [text-recentemployerpositionheld2]
    Salary/Wage: [text-recentemployersalarywage2]
    Reason for Leaving: [text-recentemployerreason2]

    Previous Employer
    Name: [text-recentemployername3]

    And so on…

    I have added the multi step tag properly at the top of each form and it only happens on the 2nd step. 1st, 3rd, and 4th are perfectly fine no matter if I fill out their forms completely or even leave all fields blank. Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    That is strange. Are you able to display the fields from step 2 in step 3 or 4? Just to see if it is saving.

    So it won’t display on the 4th step so I went to the third step and made it the final step and set the multistep tag to 3-3. I changed the submit button from a next button to a send button.

    I then took the display for the Employment History section that was in the Mail tab for how it would display in the client’s email. I copied and pasted that into the Mail tab of the third step and progressed to that part of the form and it works.

    So, to summarize, it works fine on the step 3 form, but not the step 4 form.

    Hello, so just checking in if you know what could be causing this issue?

    I copied and pasted the tags from the 4th step into a brand new form (after deleting the original 4th step form) and now when I go through the multi-step form, I am seeing the fields from the first two steps clearly, but the third step is now displaying incorrectly by showing the mail tags while the 4th step is fine.

    So basically the fields from the 2nd step of the multistep form were showing incorrectly the last time I posted, but redoing the fourth step fixes that but now the third step isn’t displaying correctly.

    Plugin Author webheadcoder

    (@webheadllc)

    Sorry, got really busy the past week.

    It sounds like the plugin is working fine. You’ll need to figure out what is the common factor between the 2nd step from the first time and the 3rd step after redoing it. Having missing fields on various steps either means the form is too long or you have some kind of syntax error.

    Just to let you know, an application form is much easier using Formidable Pro:
    https://webheadcoder.com/a-multi-step-application-form/

Viewing 4 replies - 1 through 4 (of 4 total)
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