Support » Plugin: WP Mail SMTP by WPForms » Mail sent by wp mail smtp is marked as SPAM

  • Resolved vazquc

    (@vazquc)


    Hello guys,
    I am sending a email to Hotmail and other domains and it’s marked as spam, but If I send email from my outlook client the email is received perfectly.
    My guess is something needs to be add to plug in in order to send info correctly.
    Any Ideas to start the troubleshooting?
    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @vazquc,

    When you get a chance, could you please share what mailer are you using? Are the test emails from the WP Mail SMTP marked as spam? The mailbox provider might be filtering the emails analyzing the email content.

    Thanks!

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @vazquc – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

    Hi, My all mail is sent to the spam folder. I tried to get help from my hosting provider and they suggest this plugin. I have installed the plugin and nothing is working for me.
    I have read the form and you are asking about the mailer.
    I don’t know how to find the mailer.
    yes, the test emails from the WP Mail SMTP marked as spam.
    Can you solve the issue?

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @ali323029,

    I apologize for any confusion. When you get a chance, could you please go to WP Mail SMTP and check the Mailer field? If this is set to Default (php), then this means that you haven’t set up SMTP yet. The plugin is only configured if you use Mailer option to setup the SMTP. Please choose one of the available mailers to setup SMTP. In case it helps, here’s our documentation for setting up each of the available mailers.

    I hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)
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