Title: Mail Problem
Last modified: November 3, 2024

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# Mail Problem

 *  Resolved [Klaus Wilde](https://wordpress.org/support/users/klwild/)
 * (@klwild)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/mail-problem-8/)
 * What is my problem?
 * <a href=”[https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder1.png](https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder1.png)“
   >[https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder1.png](https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder1.png)
   
   [https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder2.png](https://mecker-ecke.com/wp-content/uploads/support/Popupbuilder2.png)
 * Danke, Klaus Wilde
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmail-problem-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/mail-problem-8/#post-18143842)
 * Hi [@klwild](https://wordpress.org/support/users/klwild/)
 * Thank you for your message and for highlighting the issues with the attachments.
   It seems that there might be a conflict involving the email automation plugin
   you use. If you suspect that this could be related to Popup Builder, we certainly
   want to investigate this further to ensure everything functions smoothly.
 * To assist us in troubleshooting the issue, could you please provide us with the
   following information:
    1. The name and version of the email automation plugin you are using.
    2. Any error messages or logs that you have encountered.
    3. Details of the attachment that works, compared to those that do not.
 * We encourage you to visit our [Support Page](https://help.popup-builder.com/en/)
   for further assistance. There, you can either chat with us live or send an email.
   Our team is ready to help you resolve this issue and will request any additional
   information necessary for troubleshooting.
 * Thank you for your cooperation, and we look forward to resolving this matter 
   promptly.
 * Best regards,

Viewing 1 replies (of 1 total)

The topic ‘Mail Problem’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jawada](https://wordpress.org/support/users/jawada/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/mail-problem-8/#post-18143842)
 * Status: resolved