Support » Plugin: MailPoet - emails and newsletters in WordPress » Mail Poet completely blank

Mail Poet completely blank

  • Resolved designbysue

    (@designbysue)


    7 months, 2 weeks ago

    I had installed Mail Poet and signed up for the service on Friday. It suggested downloading the Premium plugin for forms which I did. Now that I come back to the site on Monday Mail Poet is completely blank. By that I mean it is showing in the dashboard but all of the sections under it are blank pages. Settings, Forms, Emails all result in blank pages. When I worked on Friday the settings were there and I had them completed. Now all gone. I tried disabling and reinabling the plugins and have now deleted and reinstalled Mail poet completely and still nothing. Please please help. I have never seen anything like this before.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter designbysue

    (@designbysue)

    7 months, 2 weeks ago

    I figured it out – ended up to be a browser issue!

    Plugin Support kellymetal a11n

    (@kellymetal)

    7 months, 2 weeks ago

    Hi there @designbysue,

    Very glad to hear you were able to narrow down what was causing the issue with the blank pages! 😄

    Just for our information and in case it might help other users, what specific “browser issue” did it end up being? Was it from a specific version of a browser, or a browser plugin/extension? If you have a moment, that additional info would be very appreciated. Thank you!

    Thread Starter designbysue

    (@designbysue)

    7 months, 2 weeks ago

    I was using an old version of Safari (I use an older Mac and primarily use it to run Windows, but sometimes I forget and open stuff in Safari. It is version 11 so it is old!

    Plugin Support kellymetal a11n

    (@kellymetal)

    7 months, 1 week ago

    Hi there,

    I see! Thank you very much for getting back to us here to provide that extra info! : )

    Take care, and have a wonderful rest of your day!

Viewing 4 replies - 1 through 4 (of 4 total)
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