Support » Plugin: WooCommerce » Mail not showing {order_nummer}

Mail not showing {order_nummer}

  • Resolved amc11

    (@amc11)


    1 year, 7 months ago

    Hi,

    For the orderinvoice to customer email.
    The {order_nummer} doesn’t work.

    It only happens for that mail.
    What can be wrong here?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    1 year, 7 months ago

    Hi @amc11,

    To double-check, I added the {order_number} to the “processing” email and placed a test order. The order number did appear in the subject line of my email. Here’s a screenshot.

    order number

    Make sure the variable used is {order_number} and try testing it again. If you still have trouble, please send over a screenshot of the settings of that email.

    Thanks!

    Thread Starter amc11

    (@amc11)

    1 year, 7 months ago

    Hi,

    Like I wrote its only for order invoice sent to customer. Not new order.

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    1 year, 7 months ago

    It works as well for me in the customer invoice email.

    email

    Just to clarify, this is not the variable {order_nummer}. It needs to be {order_number} instead. Here is a screenshot of the settings for comparison.

    settings

    Thread Starter amc11

    (@amc11)

    1 year, 7 months ago

    Haha! Im so sorry.
    Yes its so true. I dont know how that happened. I guess I changed the text and
    then wrote it wrong.

    Thanks!!

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    1 year, 7 months ago

    I’m glad it’s working now 😄

Viewing 5 replies - 1 through 5 (of 5 total)
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