Support » Plugin: Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue » Mail not sent if the recipient is in the format “Foo “

  • Hi there,
    I’m one of the developers of the plugin LifterLMS (https://wordpress.org/plugins/lifterlms/).
    One of customers reached our support (you can see an issue opened here) because of a problem when using this plugin’s SMTP: they were not able to send any of the LifterLMS emails (e.g. purchase receipt, course completed ecc.).
    I dug into this issue and found that is happens because usually the recipients of the email sent by LifterLMS are in the format “Foo <bar@baz.com>”. Please note that the WordPress wp_mail() that you override in your plugin accepts, and parses, that kind of format.

    Could you please fix this issue, so that your wp_mail() override accepts the params in the same format the original WordPress’ function does?

    Best

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sarah823

    (@sendinbluecustomercare)

    Hello @d4z_c0nf

    Thanks for reaching out.

    I have escalated this to our developers and will come back to your shortly.

    Thanks,

    Sarah

    Plugin Support Dulé

    (@lephenixdelafamille)

    Hi @d4z_c0nf ,

    Chiming in as I noticed LifterLMS has built extensions to support other ESPs. Perhaps it’s a good opportunity to look into supporting Sendinblue through extension and enable your customers to sync users, apply attributes, trigger automation, and much more.

    What do you think?
    Let me know if interested and we can discuss further.

    @lephenixdelafamille

    I’d be happy to chat with you about this, want to fire off an email to team@lifterlms.com?

    I’d like to note, however, that I don’t see developing an integration as a way to work around this particular conflict we’ve found.

Viewing 3 replies - 1 through 3 (of 3 total)
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