Well I tweaked some more and tried again. This time it came back (no black screen) and there was a message saying the email had been sent. However, 30 minutes later, still no email.
Hi, follow those steps:
– be sure you have not SMTP plugins installed
– disable the SMTP settings of Newsletter
– disable the direct sending on Newsletter main settings
– do a test from status panel
if no email is delivered, ask the provider about mail sending from your blog, they could have a block.
Stefano.
Thanks for the suggestions.
I followed all your instructions.
I also found a way to send a test email on the SMTP settings page.
After sending the test message, I found these errors
————————————-
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
————————————-
2017-12-29 06:34:09 Connection: opening to :25, timeout=300, options=array (
)
2017-12-29 06:34:09 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): php_network_getaddresses: getaddrinfo failed: Name or service not known
2017-12-29 06:34:09 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to :25 (php_network_getaddresses: getaddrinfo failed: Name or service not known)
2017-12-29 06:34:09 SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
2017-12-29 06:34:09 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Warning: fopen(/home/effect27/public_html/live-site/wp-content/plugins/js_composer/js_composer.php):
failed to open stream: No such file or directory in /home/effect27/public_html/live-site/wp-
includes/functions.php on line 4833
————————————-
Is this useful?
Thanks!
Your system cannot resolve the SMTP host name. Check it and/or ask the provider.
Stefano.
Yes … that was it. I can’t be certain what the original problem, but I am guessing that I changed the sending email address. However, to fix the problem changed from POST SMTP to Easy WP SMTP, reconfigured everything and now it is working again.
Thanks for your consistent support.
