Mail Logs are created, but mails are not sent

  • Resolved gshah1993

    (@gshah1993)


    7 years, 5 months ago

    Hi,

    I am using Listify – WordPress Directory Theme. When a new user registers on my site, they must receive a welcome mail with username and password link/ if user has forgotten the password they must receive mail with reset password link. These mails are not being received neither in inbox nor in spam folder. My site displays success message. But mails are not being received.

    I have installed SB welcome mail, WP mail SMTP plugins. I am able to receive the test mails sent from these plugins. I have also installed WP mail logging, mail logs are also created. But no mails are received neither in inbox nor in spam.

    My site is hosted on GoDaddy’s Linux shared hosting.
    I am using yahoo mail id as admin main address. Please advice if any settings need to be done in this regards. (I am not a developer)

    I have contacted the theme support forum, but said that they does not handle mail. Mail are handled by wordpress.

    Please help to resolve this issue.

    Thanks in advanced. Any help is appreciated.

    Gaurav.

    • This topic was modified 7 years, 5 months ago by gshah1993.
Viewing 1 replies (of 1 total)
  • No3x

    (@no3x)

    7 years, 5 months ago

    Everything seems to be fine regarding the plugin and the theme. It seems like your configuration of smtp is not valid.
    You said

    I am able to receive the test mails sent from these plugins.
    But no mails are received neither in inbox nor in spam.

    I don’t understand this. Get somebody to fix your config or ask your hosting for problems with the mailserver when not using smtp.

Viewing 1 replies (of 1 total)
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