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Mail functionality is not working in woocomerce (7 posts)

  1. nitish7
    Member
    Posted 10 months ago #

    Hello Team,
    Mail functionality is not working in site when I add product in cart and go to checkout page and fill up the checkout form and place order,I don’t receive any mail of order . Can anyone let me know about this issue.

    https://wordpress.org/plugins/woocommerce/

  2. lorro
    Member
    Posted 10 months ago #

    Presumably you have set the "To email address" in Admin page / Settings / General, and also the "From email address" at Admin page / WooCommerce / Settings / Emails tab.

    You don't say if you can receive any emails from your WordPress install. For example, will WordPress send you the lost password email? If not, it could be that your host has disabled the PHP mail function on your server. Some hosts see it as a security risk. If so, you can use SMTP mail and there is a plugin for this purpose.

  3. nitish7
    Member
    Posted 10 months ago #

    Hello Lorro,
    I have check the settings also of mail according to you Admin page / WooCommerce / Settings / Emails tab.But right now the user who place order he not received any mail after the placing order and after the payment is done by him, about the product which he ordered . Can you plz let me know about this issue.

    Thanks,

  4. Chrome Orange
    Member
    Posted 10 months ago #

  5. nitish7
    Member
    Posted 10 months ago #

    Hello Chrome,

    I have checked the doc. but the user who place order he not received any mail after the placing order and after the payment is done by him, about the product which he ordered,but Admin are getting mail of ordered information that what user has ordered but user not getting mail.Can you let me know about this, I am using shoppest theme of themeforest wordpress.

    Thanks,

  6. n0th
    Member
    Posted 9 months ago #

    I have the same problem, woocommerce is not sending emails, in wordpress works for recovery password for example, so the server and wordpress installation is out of the problem.

    Thanks

  7. Chrome Orange
    Member
    Posted 9 months ago #

    If WooCommerce is not sending emails then read this http://docs.woothemes.com/document/email-faq/ and use a dedicated SMTP provider - I normally recommend

    This : http://wordpress.org/extend/plugins/wp-mail-smtp/ and a http://mandrill.com account

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