Mail Bank with Contact From 7

  • Resolved bureaujacques

    (@bureaujacques)


    6 years, 8 months ago

    Hello

    I installed the free version of Mail Bank after I installed Contact Form 7. Contact Form 7 worked fine for a long time until this week. A customer wrote me she got a message that the contact Form was not send. So I installed Mail Bank.
    But when a customer is sending me a message, using the Contact Form 7 on my website, I see in my Inbox my name, instead of customers name.
    How can I change that?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Varun Sharma

    (@contact-banker)

    6 years, 8 months ago

    Hi,

    Did you override the Name and Email field mentioned in the first step of Mail Bank?

    If yes, kindly don’t override both of the settings.

    Leave them as Don’t override and this should fix the issue.

    It should be a quick fix.

    Thanks & Regards,

    Support Team
    Tech Banker

    Thread Starter bureaujacques

    (@bureaujacques)

    6 years, 8 months ago

    Aha, Yes, that is the solution.

    Thank you very much.
    Henno

Viewing 2 replies - 1 through 2 (of 2 total)
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