Hi there,
This is Joseph from Imagify, and I’ll gladly assist you here. Thank you for your patience awaiting my response as we were off yesterday for a national holiday.
I can see the issue that is happening, but unfortunately, I don’t think this is due to anything Imagify is doing. Imagify just compresses your images, making their file size smaller so they load faster on your page, but it is not actually choosing which thumbnail version is being displayed on your page.
The only exception to this is when our “Use <picture> tags” option for WebP display is enabled. In those cases, we do search for img tags and replace them with picture tags so we can provide fallback support for browsers that don’t support them. I can see this is not currently the case for you, as all images on the page are currently not WebP versions. But even in this case, we still serve the exact same images that were originally present in the img tag and srcset attribute.
Here is the code that is displaying the image you linked to:
https://jmp.sh/4e10khl
I think there is an issue with the responsive code used (which Imagify does not do anything with).
Have you tried viewing the page with your browser opened wide? If I do, it will actually load the higher resolution image (try wider than 1300px):
https://jmp.sh/TBVrRVO
I know that GWS may be saying it’s due to us, but being that we don’t touch your actual code used to display this image, I have to say I don’t think it is due to Imagify.
Let me know what you think and if I’ve missed anything. I’ll be glad to continue assisting however I can!
Best regards,
Joseph
I see that at >1300px screen a higher res image is loaded. I can see that Imagify isn’t the cause of this problem if it has nothing to do with the responsive code. Thanks for the insight.
Hey @ddelicious,
Of course, we are always glad to assist however we can!
I hope you are able to find a good solution and get your images displaying properly at all display sizes.
Best regards,
Joseph
