low speed

  • Resolved shuvvan

    (@shuvvan)


    1 year, 8 months ago

    Hello and courtesy!
    Until a few days ago, WooCommerce was working well, but now when I activate it, the site is very, very slow! Please follow up

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rafy a11n

    (@nawaz0705)

    1 year, 8 months ago

    Hi @shuvvan

    Thank you for reaching out!

    Website can be slow due to many reasons.

    To troubleshoot the slow website, I would recommend checking our documentation here: Troubleshooting a Slow Site

    I hope this helps 🙂

    Thread Starter shuvvan

    (@shuvvan)

    1 year, 8 months ago

    Thank you for your reply
But I installed a new and raw WordPress!
It is very slow when WooCommerce is active (I also disable the option 'Track permission to use WooCommerce')
But when it is inactive, WordPress works very fast.

What reasons could this be? Because I only install the WooCommerce plugin

Of course, I am in Iran and unfortunately WooCommerce is the filter
    Igor H

    (@ihereira)

    1 year, 8 months ago

    Hello,

    Sorry to hear about the issue.

    You can check this page if you would like to speed up your site:
    https://woocommerce.com/posts/woocommerce-site-slow-fixes/

    I also disable the option ‘Track permission to use WooCommerce’

    Can you please send a screenshot of that setting? You can send screenshots using https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    To check better, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Thanks.

    liftedextracts

    (@liftedextracts)

    1 year, 8 months ago

    Igor, Rafy, you are not helping or understanding the situation at all. I also posted this issue no resolution still. https://wordpress.org/support/topic/really-slow-admin-panel/

    You need to understand they key points @shuvvan is making,
    “installed a new and raw WordPress”
    “only install the WooCommerce plugin”
    “when it is inactive, WordPress works very fast”
    .
    So the link you posted – https://woocommerce.com/posts/woocommerce-site-slow-fixes/ is irrelevant and here is why,
    #1 says – 1. You’re using a slow hosting provider — This can’t be because of his key point “when it is inactive, WordPress works very fast” .

    Than #2 says – 2. You don’t use a content delivery network — this also can’t be because of the same point he said “when it is inactive, WordPress works very fast”.
    Than #3 says You’re not using a caching plugin – this also can’t be because that is for front-end, and the issue we are having is slow admin panel!

    Than #4 says 4. Your image sizes are not optimized — This cant be because of the OP’s key point of “installed a new and raw WordPress” – meaning there isn’t even any images or products stored!!

    Than #5 says 5. You’re facing database issues with the first sentence being “During the life of your WooCommerce site, your database is going to store a lot of information: products, orders, settings etc. In the beginning, this isn’t a big deal.” — This can’t be cause it’s not an old installation, its fresh install!

    Than #6 says 6. You’re using a bad theme — This also can’t be since its the default wordpress theme…

    Than #7 says 7. You’re using a bad plugin — This can’t be because of the OP’s key point of “only install the WooCommerce plugin”…

    Than #8 says 8. You’ve not activated the latest PHP version on your website — I doubt the OP is on an old version of PHP considering php 7 has been the standard for the last 7 years now. I tried both php 7 and 8. My issue is exactly the same as this users issue.

    Please actually help us debug this issue instead of using generic Copy/Paste support lines.

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    1 year, 8 months ago

    Hi @shuvvan

    AS a next step from here, please pass your site URL through https://gtmetrix.com to see where the long loads are coming from exactly and where you can make improvements. You are welcome to send the report here so we can take a closer look.

    Alternatively (again), please provide us with your status report so we can get a better idea of what your setup looks like, and run it through https://gtmetrix.com ourselves.

    Additionally, as mentioned in the already shared thread, it could be something on the hosting side, especially if you are also seeing Curl 28 errors in your logs.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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