Support » Plugin: WP Statistics » Low current visitors

  • Resolved JenniferEklund


    Since your recent update the “current visitor” count on my site has dropped to almost always being “0” or “1” which doesn’t jive with my site traffic that has stayed relatively steady for the last two weeks. Before the update I was showing usually between 8-15 visitors at a time.

    Did something in the way you calculate current visitors change?

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  • Plugin Contributor Greg Ross


    Yes, before 8.5 we showed all users online, including robots and crawlers. 8.5 now uses the same exclusion rules as for visitors/visits.

    If you prefer the old way of reporting online users there is an option for it in the settings page.

    Can you point me to where that setting is exactly? Is it the IP/Robot Exclusions under Access/Exclusions?

    Nevermind I think I found it – it’s the one in “General” settings “Record all users online” correct?

    Plugin Contributor Greg Ross



Viewing 4 replies - 1 through 4 (of 4 total)
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