Support » Theme: Mesmerize » Love this template BUT…

  • ianmullins

    (@ianmullins)


    Love this template BUT…the import/license key process is poor. If the admin process was better I would have happily given it 5 stars!

    • This topic was modified 2 months ago by ianmullins.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Extend Themes

    (@extendthemes)

    Hello @ianmullins,

    You have mentioned that except the licensing system, the product deserves a 5 star rating.I have checked the ticket you opened on our support system and I see that your issue has been quickly fixed by the support team. We will really appreciate it if you will reconsider reviewing our product, as the issue is no longer present on your website.

    ianmullins

    (@ianmullins)

    Happy to reconsider the rating. I do think its an excellent template. However, I would urge to improve the information you give out after purchase, as it’s not User-friendly. Ian 🙂

    Theme Author Extend Themes

    (@extendthemes)

    Hello,

    Thank you for your feedback and for reviewing our product again.

    Your request has been taken into consideration, for future updates regarding the improvement of licensing management for our products.

    If there is anything else that we can help you with, please, let us know, and we will be happy to do that.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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