Dear Martoons,
I’m really sorry to hear it. Did you really post ticket on our website ? Maybe for some reason it’s didn’t created or something … If you tell that you even didn’t get any confirmation email. I guess it’s could related with some mail server problem.
Could you please post your ticket here: http://robosoft.co/new-ticket
We’ll help you to sort everything really fast.
Gary,
We have sent you reply for your new ticket, but in few minutes got reply from mail server with error:
SMTP error from remote mail server after MAIL FROM:<support_robot> SIZE=4167:
host mx00.onand.com [XXX.XXX.XXX.XXX]: 550-Requested action not taken:
mailbox unavailable
550 invalid DNS MX or A/AAAA resource record
Do you able to submit the same ticket here: http://robosoft.co/new-ticket from another email? I’ll post the same reply to you then.
i don’t know what any of that error message means.
show i just enter a different email address in the form field you provide?
i will try and repost.
Please check mailbox. New ticket replied.
I have to change my opinion. robosoft did a great job. i don’t know what the problem with my emails was but everything is alright now!
Thank you very much for your opinion. We’re really appreciate it! Feel free to contact us if you’ll have some other questions.
