Support » Plugin: Translate Multilingual sites - TranslatePress » Lots of incompatibility. Very slow support.

  • I am using the paid version of this plugin.

    It is incompatible with –

    – animations in Revolution slider
    – animated modal boxes
    – other dynamic content
    – Cognito forms

    The help is very slow and generally unhelpful, they prefer to blame other elements of WP rather than seeking useful/adequate fixes.

    If you have a very basic WordPress site with limited functionality I’m sure this plugin works fine.

    • This topic was modified 10 months, 2 weeks ago by MrKoshka.
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  • Plugin Support Alex

    (@alexcozmoslabs)

    First of all, we are sorry that you had issues with TranslatePress and for the time you had to wait for this answer.

    Sometimes unforeseen events can occur, bugs that need to be prioritized urgently but we strive every day to provide the best possible support to our users.
    We are truly committed to this product — it’s one of our best. We are constantly releasing updates and since it has so many users, we are certainly not thinking about abandoning it.

    The animation issue from your website is not replicable on our locals, which means it is created by something from your setup (will try to figure out what can cause it and find a solution for it). But otherwise, our plugin works just fine with Slider Revolution.

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