Support » Plugin: Image Optimizer, Resizer and CDN - Sirv » Lots of expectations for nothing, I lost many images when uninstalling it…

  • Much expectation for nothing, I did not see any favorable change that would merit having a more installed plugin, also and more importantly, I lost many images when uninstalling it, which as a consequence broke the design of the website and forced me to redo the lost work.

    • This topic was modified 3 months, 2 weeks ago by havanatelcom.
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  • We are very sorry to hear that the plugin didn’t meet your requirements. The plugin makes a copy of your images in your Sirv account – it doesn’t and cannot remove images from your WordPress Media Library, so images cannot be lost but whatever you experienced we can definitely solve for you. We have a dedicated support team who can quickly identify and resolve any issue.

    Could you please email us via our form here and describe what happened and what your website URL is? If you send us a login to your WordPress admin, we should be able to identify and solve the issue within 2 hours.

    Hoping to hear from you soon.

    The Sirv Team

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